Flow Capture experienced a minor incident on September 22, 2026 affecting Fusion, lasting 3h 3m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 22, 2026, 05:42 PM UTC
We are investigating an issue where a subset of Fusion customers may experience issues downloading Fusion or may have their subscription and product access incorrectly recognized in Autodesk Account. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- investigating Sep 22, 2026, 06:48 PM UTC
We are continuing to investigate an issue where a subset of Fusion customers may experience issues downloading Fusion or may have their subscription and product access incorrectly recognized in Autodesk Account. We will provide an update within 3 hours or sooner if we have more information to share.
- resolved Sep 22, 2026, 08:45 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.