Flow Capture experienced a minor incident on September 29, 2026, lasting 52m. The incident has been resolved; the full update timeline is below.
Update timeline
- investigating Sep 29, 2026, 01:20 PM UTC
We are investigating an issue where customers are unable to access model lists in BIM Collaborate in the US and European Union region. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.
- resolved Sep 29, 2026, 02:13 PM UTC
The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.