Flow Capture incident

BIM 360 Project Management

Minor Resolved View vendor source →

Flow Capture experienced a minor incident on September 4, 2026, lasting 1h 17m. The incident has been resolved; the full update timeline is below.

Started
Sep 04, 2026, 07:35 PM UTC
Resolved
Sep 04, 2026, 08:52 PM UTC
Duration
1h 17m
Detected by Pingoru
Sep 04, 2026, 07:35 PM UTC

Update timeline

  1. investigating Sep 04, 2026, 07:35 PM UTC

    We are investigating reports of customers experiencing an issue where they are unable to view the Activity tab for RFIs in BIM 360 Project Management. We are actively looking into this and we will provide an update within 60 minutes or sooner if we have more information to share.

  2. investigating Sep 04, 2026, 07:48 PM UTC

    We are continuing to investigate an issue where customers are unable to view the Activity tab for RFIs in BIM 360 Project Management. Subsequently, we have identified that this issue is affecting the European Union region. We will provide an update within 60 minutes or sooner if we have more information to share.

  3. resolved Sep 04, 2026, 08:52 PM UTC

    The issue has been resolved. Thank you for your patience and understanding as we worked to resolve this issue.