Florence Healthcare incident

Intermittent UAT login issues

Resolved after 44 minutes, affecting eBinder, on May 23, 2025.

resolved May 23, 2025, 08:34 PM UTC

The incident has been resolved. A misconfiguration in our system led to new users being unable to log into our UAT environment. The team investigated the issue, and the infrastructure was fixed. All users are now able to log in.

Started
May 23, 2025, 07:49 PM UTC
Resolved
May 23, 2025, 08:34 PM UTC
Duration
44m
Detected by Pingoru
May 23, 2025, 07:49 PM UTC

Affected components

eBinder

Update timeline

  1. investigating May 23, 2025, 07:49 PM UTC

    We are currently investigating this issue.

  2. resolved May 23, 2025, 08:34 PM UTC

    The incident has been resolved. A misconfiguration in our system led to new users being unable to log into our UAT environment. The team investigated the issue, and the infrastructure was fixed. All users are now able to log in.

Your product runs on more than Florence Healthcare

Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.

Add your stack →