Resolved after 3 hours 37 minutes, affecting eBinder, on September 12, 2025.
The issue affecting document downloads has been fully resolved. Our downloads service is operating at normal capacity, and users should no longer experience slow downloads. We will continue to monitor, but no further impact is expected.
Affected components
Update timeline
- identified Sep 12, 2025, 02:12 PM UTC
We identified an issue affecting downloads in eBinders and have scaled up our downloads service to improve performance. Users may experience slow downloads while the downloads queue catches up.
- resolved Sep 12, 2025, 05:50 PM UTC
The issue affecting document downloads has been fully resolved. Our downloads service is operating at normal capacity, and users should no longer experience slow downloads. We will continue to monitor, but no further impact is expected.
Your product runs on more than Florence Healthcare
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services