Florence Healthcare incident

System-wide issues

Resolved after 45 minutes, affecting eBinder and Authentication and 1 more, on September 29, 2025.

identified Sep 29, 2025, 03:16 PM UTC

The issue has been identified and our Engineering team is on it.

Started
Sep 29, 2025, 03:00 PM UTC
Resolved
Sep 29, 2025, 03:46 PM UTC
Duration
45m
Detected by Pingoru
Sep 29, 2025, 03:00 PM UTC

Affected components

eBinderAuthenticationSiteLinkeConsent

Update timeline

  1. identified Sep 29, 2025, 03:16 PM UTC

    The issue has been identified and our Engineering team is on it.

  2. resolved Sep 29, 2025, 03:46 PM UTC

    The incident has been resolved and all systems are back to operational.

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