Resolved after 35 minutes, affecting eBinder and Authentication and 1 more, on October 2, 2025.
The issue was caused by a third-party vendor that we rely on for authentication. Our systems are now fully operational. We will continue to work on minimizing the risk of future disruptions.
Affected components
Update timeline
- investigating Oct 02, 2025, 02:34 PM UTC
We are currently investigating this issue.
- monitoring Oct 02, 2025, 02:52 PM UTC
We have identified the issue, and performance has improved. Our team is continuing to monitor the situation to ensure stability.
- resolved Oct 02, 2025, 03:10 PM UTC
The issue was caused by a third-party vendor that we rely on for authentication. Our systems are now fully operational. We will continue to work on minimizing the risk of future disruptions.
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