Florence Healthcare incident

Production Login Issues

Resolved after 2 hours, on March 27, 2026.

resolved Mar 27, 2026, 09:27 AM UTC

Some users experienced login issues with the Florence system. The incident has now been resolved. It was caused by a temporary performance issue, which has been addressed by our Engineering team. We're continuing to investigate the root cause to prevent recurrence.

Started
Mar 27, 2026, 02:00 AM UTC
Resolved
Mar 27, 2026, 04:00 AM UTC
Duration
2h
Detected by Pingoru
Mar 27, 2026, 02:00 AM UTC

Update timeline

  1. resolved Mar 27, 2026, 09:27 AM UTC

    Some users experienced login issues with the Florence system. The incident has now been resolved. It was caused by a temporary performance issue, which has been addressed by our Engineering team. We're continuing to investigate the root cause to prevent recurrence.

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