Resolved after 16 hours 16 minutes, affecting eBinder, on April 27, 2026.
We are currently investigating reports of incidental issues with document preview functionality. Users may see error messages when attempting to open certain documents. As a temporary workaround, customers can download and re-upload their documents to restore access. Our team is actively working to resolve this issue as quickly as possible and will provide updates as they become available.
Affected components
Update timeline
- investigating Apr 27, 2026, 09:12 PM UTC
We are currently investigating reports of incidental issues with document preview functionality. Users may see error messages when attempting to open certain documents. As a temporary workaround, customers can download and re-upload their documents to restore access. Our team is actively working to resolve this issue as quickly as possible and will provide updates as they become available.
- resolved Apr 28, 2026, 01:28 PM UTC
Patch fix 92.0.4. was deployed to eBinders and the issue has now been resolved.
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