Florence Healthcare incident

eLog and document display issues

Resolved after 3 hours 55 minutes, affecting eBinder, on May 7, 2026.

resolved May 07, 2026, 10:00 PM UTC

The issue affecting document and eLog viewing functionality has been successfully resolved. All documents and eLogs now display correctly.

Started
May 07, 2026, 06:04 PM UTC
Resolved
May 07, 2026, 10:00 PM UTC
Duration
3h 55m
Detected by Pingoru
May 07, 2026, 06:04 PM UTC

Affected components

eBinder

Update timeline

  1. investigating May 07, 2026, 06:04 PM UTC

    We are currently experiencing issues with document and eLog viewing functionality. Users may encounter problems loading or properly displaying documents and eLogs across eBinders.

  2. resolved May 07, 2026, 10:00 PM UTC

    The issue affecting document and eLog viewing functionality has been successfully resolved. All documents and eLogs now display correctly.

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