Florence Healthcare incident
Intermittent issues entering Florence products
Resolved after 3 hours 54 minutes, affecting eBinder and SiteLink and 1 more, on July 20, 2026.
Florence products experienced intermittent degraded functionality due to a connectivity issue with one of our third-party service providers. Our team identified the root cause, applied a fix, and confirmed that service has been fully restored.
Affected components
Update timeline
- investigating Jul 20, 2026, 01:05 PM UTC
We are currently investigating this issue.
- resolved Jul 20, 2026, 05:00 PM UTC
Florence products experienced intermittent degraded functionality due to a connectivity issue with one of our third-party service providers. Our team identified the root cause, applied a fix, and confirmed that service has been fully restored.
Your product runs on more than Florence Healthcare
Add the vendors you depend on and get one message when any of them reports trouble. Free for 3 vendors, no card.
Amazon Web Services