Floify experienced a minor incident on December 11, 2025 affecting System, lasting 1h 15m. The incident has been resolved; the full update timeline is below.
Affected components
System
Update timeline
- investigating Dec 11, 2025, 04:45 PM UTC
We are currently investigating reports of issues connecting to Encompass with the integration between our system and theirs. Document uploads, file creation, and disclosures delivery may be impacted. As we have more information, we will provide an update here.
- monitoring Dec 11, 2025, 05:28 PM UTC
A fix has been implemented and we are seeing system tasks catch back up with the sync. We will continue to monitor the integration to ensure there are no outstanding issues.
- resolved Dec 11, 2025, 06:00 PM UTC
This incident is resolved. We have seen all tasks catch back up and functionality has been restored.