Floify incident

Duplicate Milestone Check-Off Notifications

Minor Resolved View vendor source →

Floify experienced a minor incident on December 18, 2025 affecting System, lasting 2h 11m. The incident has been resolved; the full update timeline is below.

Started
Dec 18, 2025, 08:57 PM UTC
Resolved
Dec 18, 2025, 11:08 PM UTC
Duration
2h 11m
Detected by Pingoru
Dec 18, 2025, 08:57 PM UTC

Affected components

System

Update timeline

  1. investigating Dec 18, 2025, 08:57 PM UTC

    We are reviewing reports of duplicate notifications being sent out for milestones checked off from the LOS. We will post an update as we identify the root of the issue.

  2. identified Dec 18, 2025, 09:16 PM UTC

    We have identified the issue is restricted to milestone updates that are also sending out a text message update. We will be rolling out a hotfix shortly to resolve this issue.

  3. resolved Dec 18, 2025, 11:08 PM UTC

    We have rolled out a fix for this issue and are seeing milestone communications send out as expected.