- Detected by Pingoru
- Jun 04, 2026, 03:56 PM UTC
- Resolved
- Jun 05, 2026, 03:22 PM UTC
- Duration
- 23h 26m
Affected: FlashValetFlashPARCS
Timeline · 5 updates
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investigating Jun 04, 2026, 03:56 PM UTC
The team is aware of long processing times for some reports for Flash PARCs and Valet and is actively investigating.
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investigating Jun 04, 2026, 04:59 PM UTC
We are continuing to investigate this issue.
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investigating Jun 04, 2026, 05:58 PM UTC
We are continuing to investigate this issue.
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monitoring Jun 04, 2026, 07:12 PM UTC
Our team has corrected the issue with reporting and will continue to monitor.
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resolved Jun 05, 2026, 03:22 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 10:18 PM UTC
- Resolved
- May 20, 2026, 01:09 PM UTC
- Duration
- 14h 50m
Affected: FlashValet
Timeline · 5 updates
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identified May 19, 2026, 10:18 PM UTC
Flash Valet was experiencing degraded performance. We have identified the root cause of the degraded performance within FLASH Valet and are implementing a fix.
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monitoring May 19, 2026, 10:59 PM UTC
We have implemented the fix and are currently monitoring the system to ensure stability and will provide a final update once the issue is considered fully resolved.
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monitoring May 20, 2026, 01:31 AM UTC
We have identified a fix and are in the process of implementing it. Most sites should be fully operational at this time, but any sites that are still experiencing performance issues will begin seeing improvements shortly.
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monitoring May 20, 2026, 01:47 AM UTC
We have completed rolling out the fix and all impacted kiosks should be back to fully operational. We will continue to monitor fleet-wide performance to ensure that no further issues surface.
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resolved May 20, 2026, 01:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 23, 2026, 06:11 PM UTC
- Resolved
- Jan 23, 2026, 09:23 PM UTC
- Duration
- 3h 12m
Affected: FlashValetFlashPARCS
Timeline · 6 updates
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investigating Jan 23, 2026, 06:11 PM UTC
Our team is currently investigating potential issues affecting FlashParcs and Flash Valet. We will update the status when the issue has been identified.
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investigating Jan 23, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
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identified Jan 23, 2026, 07:25 PM UTC
We are currently operating in offline mode and are in the process of gradually restoring full system functionality. Earlier today, a maintenance command intended for a limited number of kiosks was inadvertently applied across the broader organization. The surge in activity, resulted in failed requests and degraded system performance. To stabilize the environment, kiosks switched into hybrid mode. The system is now stabilizing and we are carefully bringing services back online in a controlled manner. If you have any immediate operational concerns, please contact our Support team
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identified Jan 23, 2026, 07:40 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Jan 23, 2026, 08:41 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 23, 2026, 09:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 09, 2026, 12:49 AM UTC
- Resolved
- Jan 09, 2026, 02:43 AM UTC
- Duration
- 1h 54m
Affected: FlashValetFlashPARCS
Timeline · 3 updates
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investigating Jan 09, 2026, 12:49 AM UTC
We are aware of an issue impacting Flash PARCS and Flash Valet sites. The team is currently investigating.
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monitoring Jan 09, 2026, 01:21 AM UTC
System performance is stabilizing. We will continue to monitor and provide updates as the situation develops.
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resolved Jan 09, 2026, 02:43 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 05, 2026, 06:44 PM UTC
- Resolved
- Jan 06, 2026, 05:58 PM UTC
- Duration
- 23h 14m
Affected: Validation Portal
Timeline · 4 updates
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investigating Jan 05, 2026, 06:44 PM UTC
We are currently experiencing intermittent outages on the Validation Portal. Our engineering team is investigating and working to restore full service. We will provide updates as more information becomes available.
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identified Jan 05, 2026, 09:51 PM UTC
A resolution has been identified, and an update incorporating this fix is scheduled for rollout later this evening. We anticipate that some intermittent latency may persist within the validation portal until the update is deployed. We appreciate your patience as we work to restore all systems to full operational status.
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monitoring Jan 05, 2026, 11:40 PM UTC
We have released the fix needed to bring the service levels back to normal. We are currently monitoring to ensure stability. Thanks for your patience.
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resolved Jan 06, 2026, 05:58 PM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Dec 23, 2025, 12:01 AM UTC
- Resolved
- Dec 23, 2025, 03:49 PM UTC
- Duration
- 15h 48m
Affected: Parkonect PARCS
Timeline · 2 updates
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monitoring Dec 23, 2025, 12:01 AM UTC
We have identified and resolved a performance degradation within the Parkonect portal. The system is back to normal as of 5:40pm CST. We will continue to monitor and update this page as new information is available.
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resolved Dec 23, 2025, 03:49 PM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Dec 03, 2025, 01:18 AM UTC
- Resolved
- Dec 03, 2025, 10:45 PM UTC
- Duration
- 21h 27m
Affected: FlashPARCS
Timeline · 7 updates
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investigating Dec 03, 2025, 01:18 AM UTC
We are currently investigating an issue with anti-passback protections that may be impacting some locations. We will provide updates as soon as more information becomes available. We appreciate your patience as we continue our investigation.
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investigating Dec 03, 2025, 01:20 AM UTC
We are continuing to investigate this issue.
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investigating Dec 03, 2025, 01:23 AM UTC
We are continuing to investigate this issue.
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investigating Dec 03, 2025, 01:45 AM UTC
We are continuing to investigate this issue.
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identified Dec 03, 2025, 03:12 AM UTC
Our engineers have identified that at some FlashPARCS locations, a subset of monthly and contract parkers may be experiencing anti-passback violations. These locations may also see inaccurate capacity counts. We have already initiated the remediation process, which is running overnight, and we expect all affected locations to be fully resolved before the morning rush (Eastern Time). Important: Please do not set your location to “neutral” mode for monthly or contract parkers. Your revenue has not been impacted — all payment processing and revenue flows remain fully operational. Thank you for your patience and understanding while we work to resolve this issue.
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monitoring Dec 03, 2025, 01:11 PM UTC
As of 3:56 AM, all affected locations have been fully restored. Our team will continue to monitor system performance through the morning to ensure everything remains stable. Thank you for your patience while we resolved this issue
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resolved Dec 03, 2025, 10:45 PM UTC
Our team has addressed all identified issues, and all systems are currently operating as expected. We will continue to closely monitor performance to ensure stability moving forward. Thank you for your patience .
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 04:38 PM UTC
- Resolved
- Nov 26, 2025, 11:21 PM UTC
- Duration
- 1d 6h
Affected: Flash Vision Portal
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Nov 16, 2025, 04:02 PM UTC
- Resolved
- Nov 16, 2025, 06:44 PM UTC
- Duration
- 2h 41m
Affected: FlashValetFlashPARCSAdmin Portal
Timeline · 2 updates
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investigating Nov 16, 2025, 04:02 PM UTC
We are currently experiencing a delay affecting portions of our automation system. As a result, certain automated tasks—including scheduled reporting—may run behind schedule. We are also evaluating whether any garage auto-open/close workflows may be affected. At this time, we are monitoring this closely and will communicate promptly if we confirm operational impact. What We’re Doing: Our engineering team is actively investigating and working to restore full automation functionality. We will provide updates as new information becomes available. We appreciate your patience and will follow up as soon as we have more to share.
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resolved Nov 16, 2025, 06:44 PM UTC
Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 04:50 PM UTC
- Resolved
- Oct 29, 2025, 11:50 PM UTC
- Duration
- 6h 59m
Affected: OmniPark
Timeline · 4 updates
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investigating Oct 29, 2025, 04:50 PM UTC
Our team is investigating a potential issue with the functionality of our enforcement tools related to an ongoing Azure service outage. We will update the status when the issue has been identified.
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investigating Oct 29, 2025, 05:22 PM UTC
There appears to be a potential DNS issue with Azure as well that is beginning to impact other services. Along with the enforcement tools portal.flashos.com is also unavailable.
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monitoring Oct 29, 2025, 10:32 PM UTC
Azure DNS issues are resolving and all our services are back up and stable. We will continue to monitor.
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resolved Oct 29, 2025, 11:50 PM UTC
This incident has been resolved and all systems remain stable.
Read the full incident report →
- Detected by Pingoru
- Oct 27, 2025, 03:49 PM UTC
- Resolved
- Oct 27, 2025, 07:57 PM UTC
- Duration
- 4h 8m
Affected: Validation Portal
Timeline · 3 updates
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investigating Oct 27, 2025, 03:49 PM UTC
Our team is currently investigating performance issues with the Flash Validation portal. During this time access to the Flash validation portal may be delayed or interrupted.
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monitoring Oct 27, 2025, 04:57 PM UTC
A fix has been implemented and the team is actively monitoring our systems.
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resolved Oct 27, 2025, 07:57 PM UTC
This incident has been resolved and all systems remain stable.
Read the full incident report →
- Detected by Pingoru
- Oct 23, 2025, 07:35 PM UTC
- Resolved
- Oct 23, 2025, 10:14 PM UTC
- Duration
- 2h 38m
Affected: Validation PortalFlash Vision Portal
Timeline · 4 updates
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investigating Oct 23, 2025, 07:35 PM UTC
Our team is investigating a potential issue with the functionality of the Vision Portal. We will update the status when the issue has been identified.
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investigating Oct 23, 2025, 07:44 PM UTC
Correction: Our team is investigating a potential issue with the functionality of the Validation Portal. We will update the status when the issue has been identified.
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monitoring Oct 23, 2025, 08:27 PM UTC
Services have returned to normal levels. We will continue to monitor and update.
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resolved Oct 23, 2025, 10:14 PM UTC
The issue has been resolved as all services levels remain normal and stable.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 04:01 PM UTC
- Resolved
- Oct 20, 2025, 11:27 PM UTC
- Duration
- 7h 25m
Affected: Parkonect PARCS
Timeline · 2 updates
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identified Oct 20, 2025, 04:01 PM UTC
We are monitoring potential service disruption due to an ongoing AWS outage. Our team is working with our service partners the resolve any issues.
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resolved Oct 20, 2025, 11:27 PM UTC
AWS has resolved their outage and all partner services levels have returned to normal. We will continue monitoring our partner services.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 06:48 PM UTC
- Resolved
- Oct 10, 2025, 12:18 AM UTC
- Duration
- 5h 29m
Affected: Parkonect PARCS
Timeline · 3 updates
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investigating Oct 09, 2025, 06:48 PM UTC
Our team is currently investigating issues that may be impacting system performance.
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monitoring Oct 09, 2025, 07:27 PM UTC
Services have returned to normal levels. We will continue to monitor and update.
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resolved Oct 10, 2025, 12:18 AM UTC
The issue has been resolved and all services levels have returned to normal.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 03:16 PM UTC
- Resolved
- Oct 09, 2025, 06:40 PM UTC
- Duration
- 3h 24m
Affected: Flash Vision Portal
Timeline · 3 updates
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identified Oct 09, 2025, 03:16 PM UTC
Our team has investigated and identified issues with the functionality of the Vision Portal and are working on a fix.
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monitoring Oct 09, 2025, 03:52 PM UTC
VIsion Portal has returned to normal services levels. We will continue to monitor and update.
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resolved Oct 09, 2025, 06:40 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jul 14, 2025, 11:29 AM UTC
- Resolved
- Jul 14, 2025, 02:52 PM UTC
- Duration
- 3h 22m
Affected: FlashValetFlashPARCSAdmin Portal
Timeline · 4 updates
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investigating Jul 14, 2025, 11:29 AM UTC
Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
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investigating Jul 14, 2025, 11:59 AM UTC
We are continuing to investigate this issue.
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monitoring Jul 14, 2025, 12:45 PM UTC
Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.
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resolved Jul 14, 2025, 02:52 PM UTC
Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.
Read the full incident report →
- Detected by Pingoru
- Jul 03, 2025, 08:36 PM UTC
- Resolved
- Jul 07, 2025, 06:34 AM UTC
- Duration
- 3d 9h
Affected: FlashValetFlashPARCS
Timeline · 4 updates
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investigating Jul 03, 2025, 08:36 PM UTC
The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. During this period you may experience credit card processing delays. In the event that a "Timeout occurred, transaction not processed" error occurs, please retry the transaction. We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/. Please note that this will only affect locations that process transactions through the USAePay gateway.
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identified Jul 03, 2025, 09:59 PM UTC
USAePay has provided the following update: "Our engineering team has identified the issue and are working towards a fix." We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/ Please note that this will only affect locations that process transactions through the USAePay gateway.
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monitoring Jul 03, 2025, 11:54 PM UTC
The USAePay issue appears to be resolved, and they are currently monitoring the situation.
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resolved Jul 07, 2025, 06:34 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 05, 2025, 03:53 PM UTC
- Resolved
- May 06, 2025, 03:54 PM UTC
- Duration
- 1d
Affected: Reporting
Timeline · 2 updates
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investigating May 05, 2025, 03:53 PM UTC
Our team is currently investigating performance issues with reporting requests in the Flash Admin Portal. We are working with our service providers to investigate and resolve observed issues. During this time report processing may be delayed. There is no impact to onsite processing of transactions.
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resolved May 06, 2025, 03:54 PM UTC
We worked with our services provider to resolve reporting delays. All reporting processes should be working as expected at this time. We will continue to monitor for issues.
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2025, 07:20 PM UTC
- Resolved
- Feb 25, 2025, 07:57 PM UTC
- Duration
- 37m
Affected: FlashValetFlashPARCSAdmin Portal
Timeline · 2 updates
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investigating Feb 25, 2025, 07:20 PM UTC
We are currently investigating performance issues with the Flash Admin Portal.
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resolved Feb 25, 2025, 07:57 PM UTC
Our team has identified the issue and will continue to monitor to ensure that system performance is stable.
Read the full incident report →
- Detected by Pingoru
- Feb 20, 2025, 10:37 PM UTC
- Resolved
- Feb 21, 2025, 01:46 AM UTC
- Duration
- 3h 9m
Affected: FlashValetFlashPARCSAdmin Portal
Timeline · 5 updates
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identified Feb 20, 2025, 10:37 PM UTC
Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash hybrid revenue protection mode. Please click here to learn more about Flash hybrid revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
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identified Feb 20, 2025, 11:16 PM UTC
The issues affecting system performance have been identified and resolved. We are restoring online service to locations that were forced to Flash Hybrid mode and are monitoring system performance. Once all locations are restored we will provide another update.
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identified Feb 20, 2025, 11:56 PM UTC
We are continuing to restore online service to remaining locations, and will provide another update as needed.
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monitoring Feb 21, 2025, 12:38 AM UTC
All remaining locations have online service restored and are no longer in Flash Hybrid mode. We will continue to monitor for any performance issues.
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resolved Feb 21, 2025, 01:46 AM UTC
We have observed no further issues since the last update. And all services have returned to normal. We will continuously monitor for any further issues.
Read the full incident report →
- Detected by Pingoru
- Feb 04, 2025, 10:09 PM UTC
- Resolved
- Feb 04, 2025, 10:46 PM UTC
- Duration
- 37m
Affected: FlashValetFlashPARCSFlashAR
Timeline · 3 updates
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identified Feb 04, 2025, 10:09 PM UTC
We have been informed by our payment processing partner that they are investigating an issue where customers are experiencing some delays or failures when trying to process transactions with FlashValet or FlashPARCS. FlashParking will monitor our payment processing partner for further updates. This issue only effects those merchants processing credit cards in the USAePay payment gateway. Further information can also be obtained at https://status.usaepay.com/
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identified Feb 04, 2025, 10:17 PM UTC
Our payment processing partner is reporting that merchant processing has been stable. We will continue to monitor the platform for further errors.
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resolved Feb 04, 2025, 10:46 PM UTC
Our payment processor has further narrowed the scope of impact to customers utilizing the TSYS merchant platform for their merchant services. They are no longer observing transaction processing errors and we will consider this incident resolved. Incident history from our payment processor can be found here: https://status.io/pages/incident/584315a9bb1263500e0004b6/67a28c93d403cb05d35f308c
Read the full incident report →
- Detected by Pingoru
- Jan 29, 2025, 10:50 PM UTC
- Resolved
- Jan 29, 2025, 11:37 PM UTC
- Duration
- 46m
Affected: FlashValetFlashPARCSAdmin PortalAdvanced Customer Support PortalValidation Portal
Timeline · 3 updates
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investigating Jan 29, 2025, 10:50 PM UTC
Customers may be seeing a performance degradation. We are currently investigating.
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investigating Jan 29, 2025, 11:21 PM UTC
We are continuing to investigate this issue.
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resolved Jan 29, 2025, 11:37 PM UTC
We've concluded our investigation. A brief issue with the admin portal triggered our alerting system. After investigation, there was a brief period where loading times were slower than normal. The admin portal is now responding normally. FlashPARCS and Valet were not affected.
Read the full incident report →
- Detected by Pingoru
- Dec 25, 2024, 10:46 AM UTC
- Resolved
- Dec 25, 2024, 11:48 AM UTC
- Duration
- 1h 1m
Affected: FlashPARCSAdmin PortalAdvanced Customer Support PortalValidation PortalReporting
Timeline · 2 updates
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investigating Dec 25, 2024, 10:46 AM UTC
We are currently investigating the issue
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resolved Dec 25, 2024, 11:48 AM UTC
System functionality has been restored. We will continue to monitor.
Read the full incident report →
- Detected by Pingoru
- Dec 23, 2024, 03:02 PM UTC
- Resolved
- Dec 23, 2024, 05:33 PM UTC
- Duration
- 2h 31m
Affected: FlashPARCS
Timeline · 2 updates
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investigating Dec 23, 2024, 03:02 PM UTC
Our payment processing partner Windcave have informed us that there is currently an issue with the TSYS merchant platform and payments attempts are timing out. This issue only impacts Flash customers who have chosen TSYS as their merchant platform. Updates will be provided as we receive them from the TSYS and Windcave teams.
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resolved Dec 23, 2024, 05:33 PM UTC
Our payment processing partner Windcave has now observed successful transactions on the TSYS platform for 2 hours. They are continuing to monitor the platform for any further transaction processing errors.
Read the full incident report →
- Detected by Pingoru
- Oct 08, 2024, 09:06 PM UTC
- Resolved
- Oct 08, 2024, 10:54 PM UTC
- Duration
- 1h 48m
Affected: FlashValetParkonect PARCSFlashPARCSFlashARAdmin PortalAdvanced Customer Support PortalValidation PortalReporting
Timeline · 3 updates
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investigating Oct 08, 2024, 09:06 PM UTC
Our virtual call center provider is experiencing degraded performance, preventing some calls from being connected to a Support technician. We are monitoring the issue, and will provide an update as soon as our provider has resolved the issue. Please email our Support team at [email protected], or submit a ticket at https://help.flashos.com/support/home if you are unable to connect to a technician. This issue does not impact performance of any products.
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monitoring Oct 08, 2024, 10:06 PM UTC
Our virtual call center provider has not observed issues for the past 30 minutes. They have a potential mitigation ready in case they observe a recurrence. We will continue to monitor for issues.
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resolved Oct 08, 2024, 10:54 PM UTC
Our virtual call center provider is reporting that mitigation options are available and they are not expecting a recurrence. Calls are being handled as expected.
Read the full incident report →
