Flash experienced a minor incident on September 17, 2026 affecting FlashValet and FlashPARCS and 1 more component, lasting 16h 18m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Sep 17, 2026, 10:36 PM UTC
Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
- identified Sep 17, 2026, 11:35 PM UTC
Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash offline revenue protection mode.
- identified Sep 18, 2026, 01:02 AM UTC
Our team is continuing to bring locations online and monitoring.
- monitoring Sep 18, 2026, 04:54 AM UTC
All locations have now been brought back online and we are continuing to monitor system performance.
- resolved Sep 18, 2026, 02:55 PM UTC
Observed operational and transactional flows have remained stable. This incident has been resolved.