- Detected by Pingoru
- Sep 17, 2026, 10:36 PM UTC
- Resolved
- Sep 18, 2026, 02:55 PM UTC
- Duration
- 16h 18m
Affected: FlashValetFlashPARCSFlashARAdmin Portal
Timeline · 5 updates
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investigating Sep 17, 2026, 10:36 PM UTC
Our team is currently investigating issues that may be impacting system performance. During this time your system may be operating in Flash offline revenue protection mode. Please click here for more information about offline revenue protection and what to expect during this period: https://help.flashos.com/support/solutions/articles/60001274874-flash-parcs-offline-mode
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identified Sep 17, 2026, 11:35 PM UTC
Our team has identified issues that are affecting system performance and are currently working to resolve. During this time your system may be operating in a Flash offline revenue protection mode.
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identified Sep 18, 2026, 01:02 AM UTC
Our team is continuing to bring locations online and monitoring.
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monitoring Sep 18, 2026, 04:54 AM UTC
All locations have now been brought back online and we are continuing to monitor system performance.
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resolved Sep 18, 2026, 02:55 PM UTC
Observed operational and transactional flows have remained stable. This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 02, 2026, 03:52 PM UTC
- Resolved
- Sep 02, 2026, 06:45 PM UTC
- Duration
- 2h 52m
Affected: FlashValetFlashPARCS
Timeline · 6 updates
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investigating Sep 02, 2026, 03:52 PM UTC
The Flash team has been made aware of issues affecting payment processing through the USAePay gateway. They have identified the source of the issue and are working to resolve. If any transactions fail to process please instruct customers to re-attempt. We will continue to provide updates as they become available. For real-time updates please subscribe at https://status.usaepay.com/.
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identified Sep 02, 2026, 03:52 PM UTC
The issue has been identified and a fix is being implemented.
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monitoring Sep 02, 2026, 04:33 PM UTC
USAePay has indicated that they have stabilized the performance and are continuing to monitor. "Our upstream provider has identified the issue and is working on solution. We have mitigated traffic to stabilize the issue and are monitoring for stability."
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monitoring Sep 02, 2026, 04:33 PM UTC
USAePay has migrated traffic to stabilize the issue. We are monitoring to make sure the issues have been resolved.
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monitoring Sep 02, 2026, 05:13 PM UTC
We are continuing to monitor the incident for any further updates
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resolved Sep 02, 2026, 06:45 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 03:56 PM UTC
- Resolved
- Jun 05, 2026, 03:22 PM UTC
- Duration
- 23h 26m
Affected: FlashValetFlashPARCS
Timeline · 5 updates
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investigating Jun 04, 2026, 03:56 PM UTC
The team is aware of long processing times for some reports for Flash PARCs and Valet and is actively investigating.
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investigating Jun 04, 2026, 04:59 PM UTC
We are continuing to investigate this issue.
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investigating Jun 04, 2026, 05:58 PM UTC
We are continuing to investigate this issue.
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monitoring Jun 04, 2026, 07:12 PM UTC
Our team has corrected the issue with reporting and will continue to monitor.
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resolved Jun 05, 2026, 03:22 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 10:18 PM UTC
- Resolved
- May 20, 2026, 01:09 PM UTC
- Duration
- 14h 50m
Affected: FlashValet
Timeline · 5 updates
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identified May 19, 2026, 10:18 PM UTC
Flash Valet was experiencing degraded performance. We have identified the root cause of the degraded performance within FLASH Valet and are implementing a fix.
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monitoring May 19, 2026, 10:59 PM UTC
We have implemented the fix and are currently monitoring the system to ensure stability and will provide a final update once the issue is considered fully resolved.
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monitoring May 20, 2026, 01:31 AM UTC
We have identified a fix and are in the process of implementing it. Most sites should be fully operational at this time, but any sites that are still experiencing performance issues will begin seeing improvements shortly.
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monitoring May 20, 2026, 01:47 AM UTC
We have completed rolling out the fix and all impacted kiosks should be back to fully operational. We will continue to monitor fleet-wide performance to ensure that no further issues surface.
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resolved May 20, 2026, 01:09 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 23, 2026, 06:11 PM UTC
- Resolved
- Jan 23, 2026, 09:23 PM UTC
- Duration
- 3h 12m
Affected: FlashValetFlashPARCS
Timeline · 6 updates
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investigating Jan 23, 2026, 06:11 PM UTC
Our team is currently investigating potential issues affecting FlashParcs and Flash Valet. We will update the status when the issue has been identified.
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investigating Jan 23, 2026, 07:11 PM UTC
We are continuing to investigate this issue.
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identified Jan 23, 2026, 07:25 PM UTC
We are currently operating in offline mode and are in the process of gradually restoring full system functionality. Earlier today, a maintenance command intended for a limited number of kiosks was inadvertently applied across the broader organization. The surge in activity, resulted in failed requests and degraded system performance. To stabilize the environment, kiosks switched into hybrid mode. The system is now stabilizing and we are carefully bringing services back online in a controlled manner. If you have any immediate operational concerns, please contact our Support team
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identified Jan 23, 2026, 07:40 PM UTC
We are continuing to work on a fix for this issue.
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monitoring Jan 23, 2026, 08:41 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 23, 2026, 09:23 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 09, 2026, 12:49 AM UTC
- Resolved
- Jan 09, 2026, 02:43 AM UTC
- Duration
- 1h 54m
Affected: FlashValetFlashPARCS
Timeline · 3 updates
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investigating Jan 09, 2026, 12:49 AM UTC
We are aware of an issue impacting Flash PARCS and Flash Valet sites. The team is currently investigating.
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monitoring Jan 09, 2026, 01:21 AM UTC
System performance is stabilizing. We will continue to monitor and provide updates as the situation develops.
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resolved Jan 09, 2026, 02:43 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 05, 2026, 06:44 PM UTC
- Resolved
- Jan 06, 2026, 05:58 PM UTC
- Duration
- 23h 14m
Affected: Validation Portal
Timeline · 4 updates
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investigating Jan 05, 2026, 06:44 PM UTC
We are currently experiencing intermittent outages on the Validation Portal. Our engineering team is investigating and working to restore full service. We will provide updates as more information becomes available.
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identified Jan 05, 2026, 09:51 PM UTC
A resolution has been identified, and an update incorporating this fix is scheduled for rollout later this evening. We anticipate that some intermittent latency may persist within the validation portal until the update is deployed. We appreciate your patience as we work to restore all systems to full operational status.
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monitoring Jan 05, 2026, 11:40 PM UTC
We have released the fix needed to bring the service levels back to normal. We are currently monitoring to ensure stability. Thanks for your patience.
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resolved Jan 06, 2026, 05:58 PM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Dec 23, 2025, 12:01 AM UTC
- Resolved
- Dec 23, 2025, 03:49 PM UTC
- Duration
- 15h 48m
Affected: Parkonect PARCS
Timeline · 2 updates
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monitoring Dec 23, 2025, 12:01 AM UTC
We have identified and resolved a performance degradation within the Parkonect portal. The system is back to normal as of 5:40pm CST. We will continue to monitor and update this page as new information is available.
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resolved Dec 23, 2025, 03:49 PM UTC
This incident has been resolved. All systems are now operating normally. Thank you for your patience and understanding.
Read the full incident report →
- Detected by Pingoru
- Dec 03, 2025, 01:18 AM UTC
- Resolved
- Dec 03, 2025, 10:45 PM UTC
- Duration
- 21h 27m
Affected: FlashPARCS
Timeline · 7 updates
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investigating Dec 03, 2025, 01:18 AM UTC
We are currently investigating an issue with anti-passback protections that may be impacting some locations. We will provide updates as soon as more information becomes available. We appreciate your patience as we continue our investigation.
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investigating Dec 03, 2025, 01:20 AM UTC
We are continuing to investigate this issue.
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investigating Dec 03, 2025, 01:23 AM UTC
We are continuing to investigate this issue.
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investigating Dec 03, 2025, 01:45 AM UTC
We are continuing to investigate this issue.
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identified Dec 03, 2025, 03:12 AM UTC
Our engineers have identified that at some FlashPARCS locations, a subset of monthly and contract parkers may be experiencing anti-passback violations. These locations may also see inaccurate capacity counts. We have already initiated the remediation process, which is running overnight, and we expect all affected locations to be fully resolved before the morning rush (Eastern Time). Important: Please do not set your location to “neutral” mode for monthly or contract parkers. Your revenue has not been impacted — all payment processing and revenue flows remain fully operational. Thank you for your patience and understanding while we work to resolve this issue.
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monitoring Dec 03, 2025, 01:11 PM UTC
As of 3:56 AM, all affected locations have been fully restored. Our team will continue to monitor system performance through the morning to ensure everything remains stable. Thank you for your patience while we resolved this issue
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resolved Dec 03, 2025, 10:45 PM UTC
Our team has addressed all identified issues, and all systems are currently operating as expected. We will continue to closely monitor performance to ensure stability moving forward. Thank you for your patience .
Read the full incident report →
- Detected by Pingoru
- Nov 25, 2025, 04:38 PM UTC
- Resolved
- Nov 26, 2025, 11:21 PM UTC
- Duration
- 1d 6h
Affected: Flash Vision Portal
Timeline · 10 updates
Read the full incident report →
- Detected by Pingoru
- Nov 16, 2025, 04:02 PM UTC
- Resolved
- Nov 16, 2025, 06:44 PM UTC
- Duration
- 2h 41m
Affected: FlashValetFlashPARCSAdmin Portal
Timeline · 2 updates
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investigating Nov 16, 2025, 04:02 PM UTC
We are currently experiencing a delay affecting portions of our automation system. As a result, certain automated tasks—including scheduled reporting—may run behind schedule. We are also evaluating whether any garage auto-open/close workflows may be affected. At this time, we are monitoring this closely and will communicate promptly if we confirm operational impact. What We’re Doing: Our engineering team is actively investigating and working to restore full automation functionality. We will provide updates as new information becomes available. We appreciate your patience and will follow up as soon as we have more to share.
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resolved Nov 16, 2025, 06:44 PM UTC
Our team has corrected the issue and will continue to monitor to ensure that system performance is stable.
Read the full incident report →
- Detected by Pingoru
- Oct 29, 2025, 04:50 PM UTC
- Resolved
- Oct 29, 2025, 11:50 PM UTC
- Duration
- 6h 59m
Affected: OmniPark
Timeline · 4 updates
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investigating Oct 29, 2025, 04:50 PM UTC
Our team is investigating a potential issue with the functionality of our enforcement tools related to an ongoing Azure service outage. We will update the status when the issue has been identified.
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investigating Oct 29, 2025, 05:22 PM UTC
There appears to be a potential DNS issue with Azure as well that is beginning to impact other services. Along with the enforcement tools portal.flashos.com is also unavailable.
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monitoring Oct 29, 2025, 10:32 PM UTC
Azure DNS issues are resolving and all our services are back up and stable. We will continue to monitor.
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resolved Oct 29, 2025, 11:50 PM UTC
This incident has been resolved and all systems remain stable.
Read the full incident report →
- Detected by Pingoru
- Oct 27, 2025, 03:49 PM UTC
- Resolved
- Oct 27, 2025, 07:57 PM UTC
- Duration
- 4h 8m
Affected: Validation Portal
Timeline · 3 updates
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investigating Oct 27, 2025, 03:49 PM UTC
Our team is currently investigating performance issues with the Flash Validation portal. During this time access to the Flash validation portal may be delayed or interrupted.
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monitoring Oct 27, 2025, 04:57 PM UTC
A fix has been implemented and the team is actively monitoring our systems.
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resolved Oct 27, 2025, 07:57 PM UTC
This incident has been resolved and all systems remain stable.
Read the full incident report →
- Detected by Pingoru
- Oct 23, 2025, 07:35 PM UTC
- Resolved
- Oct 23, 2025, 10:14 PM UTC
- Duration
- 2h 38m
Affected: Validation PortalFlash Vision Portal
Timeline · 4 updates
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investigating Oct 23, 2025, 07:35 PM UTC
Our team is investigating a potential issue with the functionality of the Vision Portal. We will update the status when the issue has been identified.
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investigating Oct 23, 2025, 07:44 PM UTC
Correction: Our team is investigating a potential issue with the functionality of the Validation Portal. We will update the status when the issue has been identified.
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monitoring Oct 23, 2025, 08:27 PM UTC
Services have returned to normal levels. We will continue to monitor and update.
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resolved Oct 23, 2025, 10:14 PM UTC
The issue has been resolved as all services levels remain normal and stable.
Read the full incident report →
- Detected by Pingoru
- Oct 20, 2025, 04:01 PM UTC
- Resolved
- Oct 20, 2025, 11:27 PM UTC
- Duration
- 7h 25m
Affected: Parkonect PARCS
Timeline · 2 updates
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identified Oct 20, 2025, 04:01 PM UTC
We are monitoring potential service disruption due to an ongoing AWS outage. Our team is working with our service partners the resolve any issues.
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resolved Oct 20, 2025, 11:27 PM UTC
AWS has resolved their outage and all partner services levels have returned to normal. We will continue monitoring our partner services.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 06:48 PM UTC
- Resolved
- Oct 10, 2025, 12:18 AM UTC
- Duration
- 5h 29m
Affected: Parkonect PARCS
Timeline · 3 updates
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investigating Oct 09, 2025, 06:48 PM UTC
Our team is currently investigating issues that may be impacting system performance.
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monitoring Oct 09, 2025, 07:27 PM UTC
Services have returned to normal levels. We will continue to monitor and update.
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resolved Oct 10, 2025, 12:18 AM UTC
The issue has been resolved and all services levels have returned to normal.
Read the full incident report →
- Detected by Pingoru
- Oct 09, 2025, 03:16 PM UTC
- Resolved
- Oct 09, 2025, 06:40 PM UTC
- Duration
- 3h 24m
Affected: Flash Vision Portal
Timeline · 3 updates
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identified Oct 09, 2025, 03:16 PM UTC
Our team has investigated and identified issues with the functionality of the Vision Portal and are working on a fix.
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monitoring Oct 09, 2025, 03:52 PM UTC
VIsion Portal has returned to normal services levels. We will continue to monitor and update.
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resolved Oct 09, 2025, 06:40 PM UTC
This incident has been resolved.
Read the full incident report →
