Resolved after 22 minutes, affecting PixOut (GeneratePixOut) and TED (MoneyTransfer) and 1 more, on January 27, 2025.
Cause: Communication connection with SPI Root Solution: Applied - Stabilization of direct connection services with the SPI Impact period: 10:32 ~ 11:15
Affected components
PixOut (GeneratePixOut)TED (MoneyTransfer)Geração de Boleto (GenerateBoleto)QRCode Dinâmico (GenerateDymanicPixQRCode)Cancelamento de Boleto (CancelBoleto)Consulta de Chave Pix (GetInfosPixKey)Alteração de Boleto (ChangeBoleto)QRCode com Vencimento (GeneratePixQrCodeDueDate)Geração de Boleto com Recorrência (GenerateRecurrenceBoleto)Devolução de Pix (GenerateRefundPixIn)
Update timeline
- identified Jan 27, 2025, 02:12 PM UTC
Was identified a general downtime in our API for the following methods. Our support team is already investigating. Expect for new updates.
- resolved Jan 27, 2025, 02:34 PM UTC
Cause: Communication connection with SPI Root Solution: Applied - Stabilization of direct connection services with the SPI Impact period: 10:32 ~ 11:15
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