FitBank Outage History
FitBank is up right nowPingoru has recorded 17 incidents for FitBank: 1 in the last 12 months and 0 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 0 | 0 of 720 (0%) |
| May 2026 | 0 | 0 of 744 (0%) |
| June 2026 | 0 | 0 of 720 (0%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 0 | 0 of 744 (0%) |
| September 2026 | 0 | 0 of 720 (0%) |
| October 2026 | 0 | 0 of 584 (0%) |
Incidents, newest first
Critical February 11, 2026 DownTime API 39m Consulta de Chave Pix (GetInfosPixKey)
Started Feb 11, 2026, 06:40 PM UTC· resolved Feb 11, 2026, 07:19 PM UTC
- identified Feb 11, 2026, 07:10 PM UTC
Was identified a general downtime in our API for the following methods. Our support team is already investigating. Expect for new updates.
- monitoring Feb 11, 2026, 07:18 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 11, 2026, 07:19 PM UTC
This incident has been resolved.
Critical April 27, 2025 DownTime API - Sistema Financeiro Nacional(SFN) 3h 54m PixOut (GeneratePixOut), QRCode Dinâmico (GenerateDymanicPixQRCode), Consulta de Chave Pix (GetInfosPixKey), QRCode com Vencimento (GeneratePixQrCodeDueDate) and 2 more
Started Apr 27, 2025, 05:00 AM UTC· resolved Apr 27, 2025, 08:55 AM UTC
- investigating Apr 27, 2025, 05:31 AM UTC
A general DownTime was identified in our API due to NFS instability.
- resolved Apr 27, 2025, 08:55 AM UTC
We inform you that the instability in the PixIn and PixOut services has been fully resolved. Please find the report below: Intermittent processing of PixIn and PixOut requests. Root cause: Communication instability with SPI. Current status: System operating normally. We continue to monitor the environment to ensure ongoing stability.
Notice April 11, 2025 API Generic Excepctions: CancelBoleto 8h 50m Cancelamento de Boleto (CancelBoleto)
Started Apr 11, 2025, 11:18 PM UTC· resolved Apr 12, 2025, 08:08 AM UTC
- investigating Apr 11, 2025, 11:18 PM UTC
'"' is an unexpected token. Expecting white space. Line 1, position 50.
- identified Apr 12, 2025, 07:55 AM UTC
The issue has been identified and a fix is being implemented.
- resolved Apr 12, 2025, 08:08 AM UTC
Issue: Unavailability of the CancelBoleto service Cause: Ongoing update of connection certificates, which temporarily impacted the service availability. Solution: The certificate replacement was successfully completed Period: From 7:20 PM to 7:52 PM
Major April 10, 2025 API Generic Excepctions: Consulta de Chave Pix (GetInfosPixKey) 7h 39m Consulta de Chave Pix (GetInfosPixKey)
Started Apr 10, 2025, 07:21 AM UTC· resolved Apr 10, 2025, 03:01 PM UTC
- investigating Apr 10, 2025, 07:21 AM UTC
[StatusPage] [GetInfosPixKey] - Entre 30% e 70% com RequestTime > 5 seg nos últimos 3 minutos
- identified Apr 10, 2025, 03:00 PM UTC
The issue has been identified and a fix is being implemented.
- monitoring Apr 10, 2025, 03:00 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Apr 10, 2025, 03:01 PM UTC
This incident has been resolved.
Critical February 2, 2025 API Generic Excepctions : GeraçãoBoleto 3h 50m Geração de Boleto (GenerateBoleto)
Started Feb 02, 2025, 10:20 AM UTC· resolved Feb 02, 2025, 02:11 PM UTC
- investigating Feb 02, 2025, 10:20 AM UTC
Generic errors were identified in our API for the method. Our support team is already investigating. Wait for new updates.
- investigating Feb 02, 2025, 02:10 PM UTC
Problema: Conflito de chaves no banco de emissão de boletos. Solução: Ajuste das FKs da tabela de emissão de boleto. Período de Impacto: 07:15~07:32
- resolved Feb 02, 2025, 02:11 PM UTC
This incident has been resolved.
Critical January 27, 2025 DownTime API - instability in the RFSN 22m PixOut (GeneratePixOut), TED (MoneyTransfer), Geração de Boleto (GenerateBoleto), QRCode Dinâmico (GenerateDymanicPixQRCode) and 7 more
Started Jan 27, 2025, 02:12 PM UTC· resolved Jan 27, 2025, 02:34 PM UTC
- identified Jan 27, 2025, 02:12 PM UTC
Was identified a general downtime in our API for the following methods. Our support team is already investigating. Expect for new updates.
- resolved Jan 27, 2025, 02:34 PM UTC
Cause: Communication connection with SPI Root Solution: Applied - Stabilization of direct connection services with the SPI Impact period: 10:32 ~ 11:15
Notice January 24, 2025 API Generic Excepctions: GenerateBoleto 4h 14m Geração de Boleto (GenerateBoleto)
Started Jan 24, 2025, 11:52 PM UTC· resolved Jan 25, 2025, 04:06 AM UTC
- investigating Jan 24, 2025, 11:52 PM UTC
Generic errors were identified in our API for the method. Our support team is already investigating. Wait for new updates.
- identified Jan 25, 2025, 12:40 AM UTC
The errors are due to some updates in our services that are occurring right now.
- resolved Jan 25, 2025, 04:06 AM UTC
This incident has been resolved.