FitBank incident

API Generic Excepctions: CancelBoleto

Resolved after 8 hours 50 minutes, affecting Cancelamento de Boleto (CancelBoleto), on April 11, 2025.

resolved Apr 12, 2025, 08:08 AM UTC

Issue: Unavailability of the CancelBoleto service Cause: Ongoing update of connection certificates, which temporarily impacted the service availability. Solution: The certificate replacement was successfully completed Period: From 7:20 PM to 7:52 PM

Started
Apr 11, 2025, 11:18 PM UTC
Resolved
Apr 12, 2025, 08:08 AM UTC
Duration
8h 50m
Detected by Pingoru
Apr 11, 2025, 11:18 PM UTC

Affected components

Cancelamento de Boleto (CancelBoleto)

Update timeline

  1. investigating Apr 11, 2025, 11:18 PM UTC

    '"' is an unexpected token. Expecting white space. Line 1, position 50.

  2. identified Apr 12, 2025, 07:55 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Apr 12, 2025, 08:08 AM UTC

    Issue: Unavailability of the CancelBoleto service Cause: Ongoing update of connection certificates, which temporarily impacted the service availability. Solution: The certificate replacement was successfully completed Period: From 7:20 PM to 7:52 PM

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