Resolved after 3 hours 54 minutes, affecting PixOut (GeneratePixOut) and QRCode Dinâmico (GenerateDymanicPixQRCode) and 1 more, on April 27, 2025.
We inform you that the instability in the PixIn and PixOut services has been fully resolved. Please find the report below: Intermittent processing of PixIn and PixOut requests. Root cause: Communication instability with SPI. Current status: System operating normally. We continue to monitor the environment to ensure ongoing stability.
Affected components
Update timeline
- investigating Apr 27, 2025, 05:31 AM UTC
A general DownTime was identified in our API due to NFS instability.
- resolved Apr 27, 2025, 08:55 AM UTC
We inform you that the instability in the PixIn and PixOut services has been fully resolved. Please find the report below: Intermittent processing of PixIn and PixOut requests. Root cause: Communication instability with SPI. Current status: System operating normally. We continue to monitor the environment to ensure ongoing stability.
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