Firetext incident

O2 degradation of MT, MO and DR delivery

Minor Resolved View vendor source →
Started
Apr 23, 2026, 12:50 PM UTC
Resolved
Apr 23, 2026, 03:58 PM UTC
Duration
3h 8m
Detected by Pingoru
Apr 23, 2026, 12:50 PM UTC

Affected components

Outbound SMSInbound SMS

Update timeline

  1. investigating Apr 23, 2026, 12:50 PM UTC

    We are aware of some degradation with SMS performance to and from O2 starting at 13:07 BST. MT, MO and DR deliveries maybe affected or delayed.

  2. monitoring Apr 23, 2026, 01:36 PM UTC

    We have received an update stating this incident has been resolved at 14:30 BST and are continuing to monitor.

  3. resolved Apr 23, 2026, 03:58 PM UTC

    This incident has been resolved.

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