Resolved after 3 hours 8 minutes, affecting Outbound SMS and Inbound SMS, on April 23, 2026.
We have received an update stating this incident has been resolved at 14:30 BST and are continuing to monitor.
Affected components
Outbound SMSInbound SMS
Update timeline
- investigating Apr 23, 2026, 12:50 PM UTC
We are aware of some degradation with SMS performance to and from O2 starting at 13:07 BST. MT, MO and DR deliveries maybe affected or delayed.
- monitoring Apr 23, 2026, 01:36 PM UTC
We have received an update stating this incident has been resolved at 14:30 BST and are continuing to monitor.
- resolved Apr 23, 2026, 03:58 PM UTC
This incident has been resolved.
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