Firetext incident

Delayed Delivery Receipts

Ongoing since 12:55 PM UTC, affecting Outbound SMS.

monitoring Nov 11, 2026, 12:55 PM UTC

Between 11/11/26 09:00 - 10:00 GMT the processing of some delivery receipts appear to have been delayed, brief recurrences were observed. A fix has been applied as of 12:00 GMT and processing appears to stable. The team will continue to monitor for the next hour to ensure there is no recurrence.

Started
Nov 11, 2026, 12:55 PM UTC
Resolved
Ongoing
Duration
● 1h 56m
Detected by Pingoru
Nov 11, 2026, 12:55 PM UTC

Affected components

Outbound SMS

Update timeline

  1. monitoring Nov 11, 2026, 12:55 PM UTC

    Between 11/11/26 09:00 - 10:00 GMT the processing of some delivery receipts appear to have been delayed, brief recurrences were observed. A fix has been applied as of 12:00 GMT and processing appears to stable. The team will continue to monitor for the next hour to ensure there is no recurrence.

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