Finnish Trust Network Outage History
Finnish Trust Network is up right nowPingoru has recorded 59 incidents for Finnish Trust Network: 57 in the last 12 months and 23 in the last 90 days.
Show as a table
| Month | Incidents | Hours with an open incident |
|---|---|---|
| April 2026 | 5 | 188 of 720 (26%) |
| May 2026 | 4 | 224 of 744 (30%) |
| June 2026 | 3 | 10 of 720 (1%) |
| July 2026 | 0 | 0 of 744 (0%) |
| August 2026 | 6 | 72 of 744 (10%) |
| September 2026 | 7 | 75 of 720 (10%) |
| October 2026 | 10 | 7 of 588 (1%) |
Incidents, newest first
Notice March 12, 2026 3rd party incident on Norwegian BankID 1h 57m Norwegian BankID
Started Mar 12, 2026, 09:42 AM UTC· resolved Mar 12, 2026, 11:39 AM UTC
- investigating Mar 12, 2026, 09:42 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using Norwegian BankID DESCRIPTION: An incident has been reported affecting authentication through the Norwegian BankID app. CONSEQUENCE: End-users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. The issue is isolated to the BankID app.
- resolved Mar 12, 2026, 11:39 AM UTC
This incident has been resolved.
Minor March 6, 2026 IDV Instability in Customer Test and Production 1h 10m ID Verifier
Started Mar 06, 2026, 09:39 AM UTC· resolved Mar 06, 2026, 10:49 AM UTC
- investigating Mar 06, 2026, 09:39 AM UTC
We are currently experiencing instability with the IDV service in Customer Test and Production environments. Our team is investigating the issue and working to restore normal service.
- resolved Mar 06, 2026, 10:49 AM UTC
The issue was caused by an incident at one of our subvendors. The incident has now been resolved and the service is stable.
Minor February 25, 2026 IN Groupe is currently working to resolve the incident (INC0886274) 1h 51m DocArc
Started Feb 25, 2026, 09:46 AM UTC· resolved Feb 25, 2026, 11:37 AM UTC
- investigating Feb 25, 2026, 09:46 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using E-Archive Trust Archive. DESCRIPTION: E-Archive Trust Archive services are experiencing an incident regarding network slowness. IN Groupe is currently working to resolve the problem. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- resolved Feb 25, 2026, 11:37 AM UTC
This incident has been resolved.
Minor February 4, 2026 IN Groupe is experiencing an Incident on the service 1d 22h E-Signing, ID-Rights, E-Ident, ID Verifier
Started Feb 04, 2026, 12:22 PM UTC· resolved Feb 06, 2026, 10:33 AM UTC
- investigating Feb 04, 2026, 12:22 PM UTC
INFORMATION A possible incident for the E-Ident, Finnish Trust Network (FTN), Nets Passport Reader, E-Signing and ID-Rights services has been detected and is under investigation. CONSEQUENCES End users and customers might experience problems when trying to use the services. IN Groupe is currently working to resolve the operational problems.
- monitoring Feb 04, 2026, 02:22 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved Feb 06, 2026, 10:33 AM UTC
This incident has been resolved.
Minor January 15, 2026 3rd party incident on FTN Finland using OP Bank 2h 1m FTN OP
Started Jan 15, 2026, 03:11 PM UTC· resolved Jan 15, 2026, 05:12 PM UTC
- investigating Jan 15, 2026, 03:11 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using OP Bank on FTN Finland. DESCRIPTION: All FTN Finland services using OP Bank are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- identified Jan 15, 2026, 03:11 PM UTC
OP Bank is working on a solution.
- resolved Jan 15, 2026, 05:12 PM UTC
This incident has been resolved.
Minor January 15, 2026 3rd party incident on OP Bank with FTN Finland 3h 3m FTN OP
Started Jan 15, 2026, 10:09 AM UTC· resolved Jan 15, 2026, 01:13 PM UTC
- investigating Jan 15, 2026, 10:09 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using OP Bank with FTN Finland. DESCRIPTION: All FTN Finland services using OP Bank are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- identified Jan 15, 2026, 10:18 AM UTC
The issue is with the 3rd party service. 3rd party service (OP Bank) is working on a solution.
- monitoring Jan 15, 2026, 11:00 AM UTC
A fix has been implemented and we are monitoring the results.
- resolved Jan 15, 2026, 01:13 PM UTC
This incident has been resolved.
Notice December 2, 2025 Archive in Customer Test is down 1h 39m DocArc, E-Archive, Meldingsarkiver
Started Dec 02, 2025, 08:01 AM UTC· resolved Dec 02, 2025, 09:41 AM UTC
- investigating Dec 02, 2025, 08:01 AM UTC
Due to a DB issue, the Archive services in customer test is currently down. The Archive service are in contact with Nets to have it fixed.
- resolved Dec 02, 2025, 09:41 AM UTC
This incident has been resolved
Notice November 27, 2025 This is a test. IN Groupe is currently working to resolve the incident. Customer Test 1m DocArc, E-Archive, Meldingsarkiver, e-Nett
Started Nov 27, 2025, 01:13 PM UTC· resolved Nov 27, 2025, 01:15 PM UTC
- identified Nov 27, 2025, 01:13 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using E-Archive. DESCRIPTION: All Archive services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- resolved Nov 27, 2025, 01:15 PM UTC
This incident has been resolved.
Notice November 27, 2025 INC0853247 Archive services in customer test 1h 52m DocArc, E-Archive, Meldingsarkiver, e-Nett
Started Nov 27, 2025, 07:09 AM UTC· resolved Nov 27, 2025, 09:02 AM UTC
- identified Nov 27, 2025, 07:09 AM UTC
Due to a DB issue, the Archive services in customer test is currently down. The Archive service are in contact with Nets to have it fixed.
- resolved Nov 27, 2025, 09:02 AM UTC
This incident has been resolved.
Notice November 21, 2025 Archive services in Customer Test environment is unavailable 3d 3h DocArc, E-Archive, Meldingsarkiver, e-Nett
Started Nov 21, 2025, 10:05 AM UTC· resolved Nov 24, 2025, 01:11 PM UTC
- identified Nov 21, 2025, 10:05 AM UTC
Archive services in Customer Test environment is unavailable due to a DB error. The team is working to solve the issue.
- resolved Nov 24, 2025, 01:11 PM UTC
This incident has been resolved.
Minor November 18, 2025 IN Groupe is currently working to resolve the incident (E-Signing) 1h 17m E-Signing
Started Nov 18, 2025, 01:50 PM UTC· resolved Nov 18, 2025, 03:08 PM UTC
- identified Nov 18, 2025, 01:50 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using PAdES on E-Signing DESCRIPTION: E-Signing services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to generate PAdES
- identified Nov 18, 2025, 03:07 PM UTC
Availability of the PAdES generation service has been restored as of 2025-11-18 15:24:29 CET.
- resolved Nov 18, 2025, 03:08 PM UTC
This incident has been resolved.
Minor November 7, 2025 Bank ID Norway - issues in 3rd party service 3h 19m Norwegian BankID
Started Nov 07, 2025, 09:24 AM UTC· resolved Nov 07, 2025, 12:44 PM UTC
- investigating Nov 07, 2025, 09:24 AM UTC
THIS NOTIFICATION APPLIES TO: E-Signing Customers using Bank-ID Norway. DESCRIPTION: E-Signing Bank-ID Norway service is experiencing operational disturbance CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- resolved Nov 07, 2025, 12:44 PM UTC
Issue with 3rd party service is resolved. Service is operartional.
Minor October 30, 2025 3rd party incident on Mobile-ID 28m FTN Mobiilivarmenne
Started Oct 30, 2025, 05:33 AM UTC· resolved Oct 30, 2025, 06:02 AM UTC
- investigating Oct 30, 2025, 06:46 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland. DESCRIPTION: Telia FTN Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- resolved Oct 30, 2025, 06:51 AM UTC
This incident has been resolved.