Finnish Trust Network incident

3rd party incident on Norwegian BankID

Resolved after 1 hour 57 minutes, affecting Norwegian BankID, on March 12, 2026.

investigating Mar 12, 2026, 09:42 AM UTC

THIS NOTIFICATION APPLIES TO: Customers using Norwegian BankID DESCRIPTION: An incident has been reported affecting authentication through the Norwegian BankID app. CONSEQUENCE: End-users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. The issue is isolated to the BankID app.

Started
Mar 12, 2026, 09:42 AM UTC
Resolved
Mar 12, 2026, 11:39 AM UTC
Duration
1h 57m
Detected by Pingoru
Mar 12, 2026, 09:42 AM UTC

Affected components

Norwegian BankID

Update timeline

  1. investigating Mar 12, 2026, 09:42 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using Norwegian BankID DESCRIPTION: An incident has been reported affecting authentication through the Norwegian BankID app. CONSEQUENCE: End-users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. The issue is isolated to the BankID app.

  2. resolved Mar 12, 2026, 11:39 AM UTC

    This incident has been resolved.

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