Finnish Trust Network Outage History

Finnish Trust Network is up right now

Finnish Trust Network had 42 outages in the last 2 years totaling 244h 6m of downtime — averaging 1.7 incidents per month.

There were 42 Finnish Trust Network outages since August 11, 2025 totaling 244h 6m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://signingandidentificationservices.statuspage.io

Major June 10, 2026

3rd party incident on Bank ID Norway

Detected by Pingoru
Jun 10, 2026, 11:25 AM UTC
Resolved
Jun 10, 2026, 03:18 PM UTC
Duration
3h 52m
Affected: E-SigningNorwegian BankID
Timeline · 3 updates
  1. identified Jun 10, 2026, 11:25 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway. DESCRIPTION: All Bank-ID Norway services are experiencing an incident. BankID team is investigating the issue. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. identified Jun 10, 2026, 01:10 PM UTC

    BankID is working on a fix for this issue.

  3. resolved Jun 10, 2026, 03:18 PM UTC

    This incident has been resolved

Read the full incident report →

Notice June 10, 2026

Experian Incident - Skatteetaten melder om tekniske problemer

Detected by Pingoru
Jun 10, 2026, 09:26 AM UTC
Resolved
Jun 10, 2026, 11:16 AM UTC
Duration
1h 49m
Affected: Experian
Timeline · 2 updates
  1. investigating Jun 10, 2026, 09:26 AM UTC

    The Norwegian Tax Administration is currently experiencing technical issues in some of its systems. This is causing unstable responses in our services that rely on National Population Register data, which may result in missing or incomplete search results. The issue may affect most access packages, with the exception of RP-off-med-hjemmel. If you experience missing results, it is recommend retrying your search at a later time.

  2. resolved Jun 10, 2026, 11:16 AM UTC

    The challenge with service is now resolved and the service should be performing as usual.

Read the full incident report →

Minor June 4, 2026

3rd party incident on POP Pankki FTN Finland

Detected by Pingoru
Jun 04, 2026, 05:49 PM UTC
Resolved
Jun 04, 2026, 09:43 PM UTC
Duration
3h 53m
Affected: E-SigningFTN Pop Pankki
Timeline · 3 updates
  1. investigating Jun 04, 2026, 05:49 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using POP Pankki FTN Finland - Identification and signing DESCRIPTION: All FTN Finland services using POP Pankki are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. monitoring Jun 04, 2026, 08:05 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Jun 04, 2026, 09:43 PM UTC

    This incident has been resolved.

Read the full incident report →

Critical May 24, 2026

3rd party incident on FTN Finland

Detected by Pingoru
May 24, 2026, 02:43 PM UTC
Resolved
May 26, 2026, 06:23 AM UTC
Duration
1d 15h
Affected: FTN S-Pankki
Timeline · 4 updates
  1. monitoring May 24, 2026, 02:43 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using FTN Finland, Saastopankki Customers using FTN Finland, Saastopankki specifically are having problems to authenticate, due a problem at Saastopankki. IN Groupe is monitoring. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. monitoring May 24, 2026, 07:50 PM UTC

    INC0917392 For tracking purposes.

  3. monitoring May 25, 2026, 09:03 AM UTC

    We are continuing to monitor for any further issues.

  4. resolved May 26, 2026, 06:23 AM UTC

    This incident has been resolved. Downtime started: 2026-05-24 01:45 UTC Downtime ended: 2026-05-25 06:58 UTC

Read the full incident report →

Notice May 21, 2026

3rd party incident on MitID Denmark

Detected by Pingoru
May 21, 2026, 08:19 AM UTC
Resolved
May 21, 2026, 08:29 AM UTC
Duration
9m
Affected: MitID
Timeline · 2 updates
  1. identified May 21, 2026, 11:45 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using MitID Denmark. DESCRIPTION: All MitID Denmark services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. resolved May 21, 2026, 11:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor May 19, 2026

IN Groupe is currently working to resolve the incident

Detected by Pingoru
May 19, 2026, 06:54 AM UTC
Resolved
May 19, 2026, 08:18 AM UTC
Duration
1h 24m
Affected: E-Archive
Timeline · 2 updates
  1. investigating May 19, 2026, 06:54 AM UTC

    HIS NOTIFICATION APPLIES TO: Customers using E-Archive. DESCRIPTION: E-Archive services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. resolved May 19, 2026, 08:18 AM UTC

    Between 18:00 on 18 May and 09:27 on 19 May, the archive service experienced elevated HTTP 503 errors affecting E-Archive (21.1% of requests). The issue was traced to database communication errors introduced by change CHG0405144 and was resolved by restarting the affected application server. Monitoring confirmed full recovery at 09:27 on 19 May. Internal reference INC0915173.

Read the full incident report →

Minor April 27, 2026

3rd party incident on ID-Rights Experian

Detected by Pingoru
Apr 27, 2026, 08:30 AM UTC
Resolved
Apr 27, 2026, 08:38 AM UTC
Duration
7m
Affected: Experian
Timeline · 2 updates
  1. investigating Apr 27, 2026, 08:30 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using ID-Rights Experian. DESCRIPTION: All ID-Rights Experian services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. resolved Apr 27, 2026, 08:38 AM UTC

    3rd party issue - resolved.

Read the full incident report →

Notice April 7, 2026

Customer Test environment unavailable

Detected by Pingoru
Apr 07, 2026, 06:17 AM UTC
Resolved
Apr 07, 2026, 10:42 AM UTC
Duration
4h 24m
Affected: E-SigningID-RightsE-IdentID Verifier
Timeline · 2 updates
  1. investigating Apr 07, 2026, 06:17 AM UTC

    The customer test environment is currently unavailable. We are working with Nexi to resolve the issue.

  2. resolved Apr 07, 2026, 10:42 AM UTC

    Customer test is now operational

Read the full incident report →

Notice March 31, 2026

Unstability on archive service

Detected by Pingoru
Mar 31, 2026, 03:03 PM UTC
Resolved
Apr 01, 2026, 05:56 AM UTC
Duration
14h 53m
Affected: DocArcE-ArchiveMeldingsarkiver
Timeline · 3 updates
  1. investigating Mar 31, 2026, 03:03 PM UTC

    We are currently investigating this issue.

  2. monitoring Mar 31, 2026, 08:16 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Apr 01, 2026, 05:56 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice March 12, 2026

3rd party incident on Norwegian BankID

Detected by Pingoru
Mar 12, 2026, 09:42 AM UTC
Resolved
Mar 12, 2026, 11:39 AM UTC
Duration
1h 57m
Affected: Norwegian BankID
Timeline · 2 updates
  1. investigating Mar 12, 2026, 09:42 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using Norwegian BankID DESCRIPTION: An incident has been reported affecting authentication through the Norwegian BankID app. CONSEQUENCE: End-users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. The issue is isolated to the BankID app.

  2. resolved Mar 12, 2026, 11:39 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor March 6, 2026

IDV Instability in Customer Test and Production

Detected by Pingoru
Mar 06, 2026, 09:39 AM UTC
Resolved
Mar 06, 2026, 10:49 AM UTC
Duration
1h 10m
Affected: ID Verifier
Timeline · 2 updates
  1. investigating Mar 06, 2026, 09:39 AM UTC

    We are currently experiencing instability with the IDV service in Customer Test and Production environments. Our team is investigating the issue and working to restore normal service.

  2. resolved Mar 06, 2026, 10:49 AM UTC

    The issue was caused by an incident at one of our subvendors. The incident has now been resolved and the service is stable.

Read the full incident report →

Minor February 25, 2026

IN Groupe is currently working to resolve the incident (INC0886274)

Detected by Pingoru
Feb 25, 2026, 09:46 AM UTC
Resolved
Feb 25, 2026, 11:37 AM UTC
Duration
1h 51m
Affected: DocArc
Timeline · 2 updates
  1. investigating Feb 25, 2026, 09:46 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using E-Archive Trust Archive. DESCRIPTION: E-Archive Trust Archive services are experiencing an incident regarding network slowness. IN Groupe is currently working to resolve the problem. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. resolved Feb 25, 2026, 11:37 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor February 4, 2026

IN Groupe is experiencing an Incident on the service

Detected by Pingoru
Feb 04, 2026, 12:22 PM UTC
Resolved
Feb 06, 2026, 10:33 AM UTC
Duration
1d 22h
Affected: E-SigningID-RightsE-IdentID Verifier
Timeline · 3 updates
  1. investigating Feb 04, 2026, 12:22 PM UTC

    INFORMATION A possible incident for the E-Ident, Finnish Trust Network (FTN), Nets Passport Reader, E-Signing and ID-Rights services has been detected and is under investigation. CONSEQUENCES End users and customers might experience problems when trying to use the services. IN Groupe is currently working to resolve the operational problems.

  2. monitoring Feb 04, 2026, 02:22 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Feb 06, 2026, 10:33 AM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 15, 2026

3rd party incident on FTN Finland using OP Bank

Detected by Pingoru
Jan 15, 2026, 03:11 PM UTC
Resolved
Jan 15, 2026, 05:12 PM UTC
Duration
2h 1m
Affected: FTN OP
Timeline · 3 updates
  1. investigating Jan 15, 2026, 03:11 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using OP Bank on FTN Finland. DESCRIPTION: All FTN Finland services using OP Bank are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. identified Jan 15, 2026, 03:11 PM UTC

    OP Bank is working on a solution.

  3. resolved Jan 15, 2026, 05:12 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor January 15, 2026

3rd party incident on OP Bank with FTN Finland

Detected by Pingoru
Jan 15, 2026, 10:09 AM UTC
Resolved
Jan 15, 2026, 01:13 PM UTC
Duration
3h 3m
Affected: FTN OP
Timeline · 4 updates
  1. investigating Jan 15, 2026, 10:09 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using OP Bank with FTN Finland. DESCRIPTION: All FTN Finland services using OP Bank are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. identified Jan 15, 2026, 10:18 AM UTC

    The issue is with the 3rd party service. 3rd party service (OP Bank) is working on a solution.

  3. monitoring Jan 15, 2026, 11:00 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Jan 15, 2026, 01:13 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice December 2, 2025

Archive in Customer Test is down

Detected by Pingoru
Dec 02, 2025, 08:01 AM UTC
Resolved
Dec 02, 2025, 09:41 AM UTC
Duration
1h 39m
Affected: DocArcE-ArchiveMeldingsarkiver
Timeline · 2 updates
  1. investigating Dec 02, 2025, 08:01 AM UTC

    Due to a DB issue, the Archive services in customer test is currently down. The Archive service are in contact with Nets to have it fixed.

  2. resolved Dec 02, 2025, 09:41 AM UTC

    This incident has been resolved

Read the full incident report →

Notice November 27, 2025

This is a test. IN Groupe is currently working to resolve the incident. Customer Test

Detected by Pingoru
Nov 27, 2025, 01:13 PM UTC
Resolved
Nov 27, 2025, 01:15 PM UTC
Duration
1m
Affected: DocArcE-ArchiveMeldingsarkivere-Nett
Timeline · 2 updates
  1. identified Nov 27, 2025, 01:13 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using E-Archive. DESCRIPTION: All Archive services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. resolved Nov 27, 2025, 01:15 PM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 27, 2025

INC0853247 Archive services in customer test

Detected by Pingoru
Nov 27, 2025, 07:09 AM UTC
Resolved
Nov 27, 2025, 09:02 AM UTC
Duration
1h 52m
Affected: DocArcE-ArchiveMeldingsarkivere-Nett
Timeline · 2 updates
  1. identified Nov 27, 2025, 07:09 AM UTC

    Due to a DB issue, the Archive services in customer test is currently down. The Archive service are in contact with Nets to have it fixed.

  2. resolved Nov 27, 2025, 09:02 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice November 21, 2025

Archive services in Customer Test environment is unavailable

Detected by Pingoru
Nov 21, 2025, 10:05 AM UTC
Resolved
Nov 24, 2025, 01:11 PM UTC
Duration
3d 3h
Affected: DocArcE-ArchiveMeldingsarkivere-Nett
Timeline · 2 updates
  1. identified Nov 21, 2025, 10:05 AM UTC

    Archive services in Customer Test environment is unavailable due to a DB error. The team is working to solve the issue.

  2. resolved Nov 24, 2025, 01:11 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 18, 2025

IN Groupe is currently working to resolve the incident (E-Signing)

Detected by Pingoru
Nov 18, 2025, 01:50 PM UTC
Resolved
Nov 18, 2025, 03:08 PM UTC
Duration
1h 17m
Affected: E-Signing
Timeline · 3 updates
  1. identified Nov 18, 2025, 01:50 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using PAdES on E-Signing DESCRIPTION: E-Signing services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to generate PAdES

  2. identified Nov 18, 2025, 03:07 PM UTC

    Availability of the PAdES generation service has been restored as of 2025-11-18 15:24:29 CET.

  3. resolved Nov 18, 2025, 03:08 PM UTC

    This incident has been resolved.

Read the full incident report →

Minor November 7, 2025

Bank ID Norway - issues in 3rd party service

Detected by Pingoru
Nov 07, 2025, 09:24 AM UTC
Resolved
Nov 07, 2025, 12:44 PM UTC
Duration
3h 19m
Affected: Norwegian BankID
Timeline · 2 updates
  1. investigating Nov 07, 2025, 09:24 AM UTC

    THIS NOTIFICATION APPLIES TO: E-Signing Customers using Bank-ID Norway. DESCRIPTION: E-Signing Bank-ID Norway service is experiencing operational disturbance CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. resolved Nov 07, 2025, 12:44 PM UTC

    Issue with 3rd party service is resolved. Service is operartional.

Read the full incident report →

Minor October 30, 2025

3rd party incident on Mobile-ID

Detected by Pingoru
Oct 30, 2025, 05:33 AM UTC
Resolved
Oct 30, 2025, 06:02 AM UTC
Duration
28m
Affected: FTN Mobiilivarmenne
Timeline · 2 updates
  1. investigating Oct 30, 2025, 06:46 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using FTN Finland. DESCRIPTION: Telia FTN Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. resolved Oct 30, 2025, 06:51 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice October 5, 2025

Third party maintenance - FTN S-Pankki

Detected by Pingoru
Oct 05, 2025, 02:30 AM UTC
Resolved
Oct 06, 2025, 09:06 AM UTC
Duration
1d 6h
Affected: E-Ident
Timeline · 3 updates
  1. investigating Oct 06, 2025, 09:04 AM UTC

    Third party maintenance - FTN S-Pankki - Start time

  2. investigating Oct 06, 2025, 09:05 AM UTC

    Third party maintenance - FTN S-Pankki - End time

  3. resolved Oct 06, 2025, 09:06 AM UTC

    This incident has been resolved.

Read the full incident report →

Notice September 25, 2025

The electronic use of BITE Mobile-ID is interrupted

Detected by Pingoru
Sep 25, 2025, 08:34 AM UTC
Resolved
Sep 25, 2025, 09:47 AM UTC
Duration
1h 13m
Affected: Mobile-ID
Timeline · 3 updates
  1. investigating Sep 25, 2025, 08:34 AM UTC

    DESCRIPTION: The electronic use of Mobile-ID for BITE users is interrupted since 25.09.2025 10:04. CONSEQUENCE: There might be interruptions in the service

  2. identified Sep 25, 2025, 09:28 AM UTC

    The issue has been identified and a fix is being implemented.

  3. resolved Sep 25, 2025, 09:47 AM UTC

    This incident has been resolved.

Read the full incident report →

Major September 17, 2025

3rd party incident on FTN Telia

Detected by Pingoru
Sep 17, 2025, 04:00 AM UTC
Resolved
Sep 17, 2025, 06:00 AM UTC
Duration
2h
Affected: FTN Mobiilivarmenne
Timeline · 3 updates
  1. identified Sep 17, 2025, 07:00 AM UTC

    DESCRIPTION: FTN Telia is reporting issues. INGroupe reference INC0823484 CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. monitoring Sep 17, 2025, 07:02 AM UTC

    A fix has been implemented and we are monitoring the results.

  3. resolved Sep 17, 2025, 07:03 AM UTC

    This incident has been resolved.

Read the full incident report →