- Detected by Pingoru
- Jun 10, 2026, 11:25 AM UTC
- Resolved
- Jun 10, 2026, 03:18 PM UTC
- Duration
- 3h 52m
Affected: E-SigningNorwegian BankID
Timeline · 3 updates
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identified Jun 10, 2026, 11:25 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway. DESCRIPTION: All Bank-ID Norway services are experiencing an incident. BankID team is investigating the issue. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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identified Jun 10, 2026, 01:10 PM UTC
BankID is working on a fix for this issue.
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resolved Jun 10, 2026, 03:18 PM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- Jun 10, 2026, 09:26 AM UTC
- Resolved
- Jun 10, 2026, 11:16 AM UTC
- Duration
- 1h 49m
Affected: Experian
Timeline · 2 updates
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investigating Jun 10, 2026, 09:26 AM UTC
The Norwegian Tax Administration is currently experiencing technical issues in some of its systems. This is causing unstable responses in our services that rely on National Population Register data, which may result in missing or incomplete search results. The issue may affect most access packages, with the exception of RP-off-med-hjemmel. If you experience missing results, it is recommend retrying your search at a later time.
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resolved Jun 10, 2026, 11:16 AM UTC
The challenge with service is now resolved and the service should be performing as usual.
Read the full incident report →
- Detected by Pingoru
- Jun 04, 2026, 05:49 PM UTC
- Resolved
- Jun 04, 2026, 09:43 PM UTC
- Duration
- 3h 53m
Affected: E-SigningFTN Pop Pankki
Timeline · 3 updates
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investigating Jun 04, 2026, 05:49 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using POP Pankki FTN Finland - Identification and signing DESCRIPTION: All FTN Finland services using POP Pankki are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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monitoring Jun 04, 2026, 08:05 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jun 04, 2026, 09:43 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 24, 2026, 02:43 PM UTC
- Resolved
- May 26, 2026, 06:23 AM UTC
- Duration
- 1d 15h
Affected: FTN S-Pankki
Timeline · 4 updates
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monitoring May 24, 2026, 02:43 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland, Saastopankki Customers using FTN Finland, Saastopankki specifically are having problems to authenticate, due a problem at Saastopankki. IN Groupe is monitoring. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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monitoring May 24, 2026, 07:50 PM UTC
INC0917392 For tracking purposes.
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monitoring May 25, 2026, 09:03 AM UTC
We are continuing to monitor for any further issues.
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resolved May 26, 2026, 06:23 AM UTC
This incident has been resolved. Downtime started: 2026-05-24 01:45 UTC Downtime ended: 2026-05-25 06:58 UTC
Read the full incident report →
- Detected by Pingoru
- May 21, 2026, 08:19 AM UTC
- Resolved
- May 21, 2026, 08:29 AM UTC
- Duration
- 9m
Affected: MitID
Timeline · 2 updates
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identified May 21, 2026, 11:45 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using MitID Denmark. DESCRIPTION: All MitID Denmark services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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resolved May 21, 2026, 11:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- May 19, 2026, 06:54 AM UTC
- Resolved
- May 19, 2026, 08:18 AM UTC
- Duration
- 1h 24m
Affected: E-Archive
Timeline · 2 updates
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investigating May 19, 2026, 06:54 AM UTC
HIS NOTIFICATION APPLIES TO: Customers using E-Archive. DESCRIPTION: E-Archive services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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resolved May 19, 2026, 08:18 AM UTC
Between 18:00 on 18 May and 09:27 on 19 May, the archive service experienced elevated HTTP 503 errors affecting E-Archive (21.1% of requests). The issue was traced to database communication errors introduced by change CHG0405144 and was resolved by restarting the affected application server. Monitoring confirmed full recovery at 09:27 on 19 May. Internal reference INC0915173.
Read the full incident report →
- Detected by Pingoru
- Apr 27, 2026, 08:30 AM UTC
- Resolved
- Apr 27, 2026, 08:38 AM UTC
- Duration
- 7m
Affected: Experian
Timeline · 2 updates
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investigating Apr 27, 2026, 08:30 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using ID-Rights Experian. DESCRIPTION: All ID-Rights Experian services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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resolved Apr 27, 2026, 08:38 AM UTC
3rd party issue - resolved.
Read the full incident report →
- Detected by Pingoru
- Apr 07, 2026, 06:17 AM UTC
- Resolved
- Apr 07, 2026, 10:42 AM UTC
- Duration
- 4h 24m
Affected: E-SigningID-RightsE-IdentID Verifier
Timeline · 2 updates
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investigating Apr 07, 2026, 06:17 AM UTC
The customer test environment is currently unavailable. We are working with Nexi to resolve the issue.
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resolved Apr 07, 2026, 10:42 AM UTC
Customer test is now operational
Read the full incident report →
- Detected by Pingoru
- Mar 31, 2026, 03:03 PM UTC
- Resolved
- Apr 01, 2026, 05:56 AM UTC
- Duration
- 14h 53m
Affected: DocArcE-ArchiveMeldingsarkiver
Timeline · 3 updates
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investigating Mar 31, 2026, 03:03 PM UTC
We are currently investigating this issue.
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monitoring Mar 31, 2026, 08:16 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Apr 01, 2026, 05:56 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 12, 2026, 09:42 AM UTC
- Resolved
- Mar 12, 2026, 11:39 AM UTC
- Duration
- 1h 57m
Affected: Norwegian BankID
Timeline · 2 updates
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investigating Mar 12, 2026, 09:42 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using Norwegian BankID DESCRIPTION: An incident has been reported affecting authentication through the Norwegian BankID app. CONSEQUENCE: End-users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. The issue is isolated to the BankID app.
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resolved Mar 12, 2026, 11:39 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Mar 06, 2026, 09:39 AM UTC
- Resolved
- Mar 06, 2026, 10:49 AM UTC
- Duration
- 1h 10m
Affected: ID Verifier
Timeline · 2 updates
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investigating Mar 06, 2026, 09:39 AM UTC
We are currently experiencing instability with the IDV service in Customer Test and Production environments. Our team is investigating the issue and working to restore normal service.
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resolved Mar 06, 2026, 10:49 AM UTC
The issue was caused by an incident at one of our subvendors. The incident has now been resolved and the service is stable.
Read the full incident report →
- Detected by Pingoru
- Feb 25, 2026, 09:46 AM UTC
- Resolved
- Feb 25, 2026, 11:37 AM UTC
- Duration
- 1h 51m
Affected: DocArc
Timeline · 2 updates
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investigating Feb 25, 2026, 09:46 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using E-Archive Trust Archive. DESCRIPTION: E-Archive Trust Archive services are experiencing an incident regarding network slowness. IN Groupe is currently working to resolve the problem. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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resolved Feb 25, 2026, 11:37 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Feb 04, 2026, 12:22 PM UTC
- Resolved
- Feb 06, 2026, 10:33 AM UTC
- Duration
- 1d 22h
Affected: E-SigningID-RightsE-IdentID Verifier
Timeline · 3 updates
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investigating Feb 04, 2026, 12:22 PM UTC
INFORMATION A possible incident for the E-Ident, Finnish Trust Network (FTN), Nets Passport Reader, E-Signing and ID-Rights services has been detected and is under investigation. CONSEQUENCES End users and customers might experience problems when trying to use the services. IN Groupe is currently working to resolve the operational problems.
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monitoring Feb 04, 2026, 02:22 PM UTC
A fix has been implemented and we are monitoring the results.
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resolved Feb 06, 2026, 10:33 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 15, 2026, 03:11 PM UTC
- Resolved
- Jan 15, 2026, 05:12 PM UTC
- Duration
- 2h 1m
Affected: FTN OP
Timeline · 3 updates
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investigating Jan 15, 2026, 03:11 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using OP Bank on FTN Finland. DESCRIPTION: All FTN Finland services using OP Bank are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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identified Jan 15, 2026, 03:11 PM UTC
OP Bank is working on a solution.
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resolved Jan 15, 2026, 05:12 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Jan 15, 2026, 10:09 AM UTC
- Resolved
- Jan 15, 2026, 01:13 PM UTC
- Duration
- 3h 3m
Affected: FTN OP
Timeline · 4 updates
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investigating Jan 15, 2026, 10:09 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using OP Bank with FTN Finland. DESCRIPTION: All FTN Finland services using OP Bank are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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identified Jan 15, 2026, 10:18 AM UTC
The issue is with the 3rd party service. 3rd party service (OP Bank) is working on a solution.
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monitoring Jan 15, 2026, 11:00 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Jan 15, 2026, 01:13 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Dec 02, 2025, 08:01 AM UTC
- Resolved
- Dec 02, 2025, 09:41 AM UTC
- Duration
- 1h 39m
Affected: DocArcE-ArchiveMeldingsarkiver
Timeline · 2 updates
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investigating Dec 02, 2025, 08:01 AM UTC
Due to a DB issue, the Archive services in customer test is currently down. The Archive service are in contact with Nets to have it fixed.
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resolved Dec 02, 2025, 09:41 AM UTC
This incident has been resolved
Read the full incident report →
- Detected by Pingoru
- Nov 27, 2025, 01:13 PM UTC
- Resolved
- Nov 27, 2025, 01:15 PM UTC
- Duration
- 1m
Affected: DocArcE-ArchiveMeldingsarkivere-Nett
Timeline · 2 updates
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identified Nov 27, 2025, 01:13 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using E-Archive. DESCRIPTION: All Archive services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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resolved Nov 27, 2025, 01:15 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 27, 2025, 07:09 AM UTC
- Resolved
- Nov 27, 2025, 09:02 AM UTC
- Duration
- 1h 52m
Affected: DocArcE-ArchiveMeldingsarkivere-Nett
Timeline · 2 updates
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identified Nov 27, 2025, 07:09 AM UTC
Due to a DB issue, the Archive services in customer test is currently down. The Archive service are in contact with Nets to have it fixed.
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resolved Nov 27, 2025, 09:02 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 21, 2025, 10:05 AM UTC
- Resolved
- Nov 24, 2025, 01:11 PM UTC
- Duration
- 3d 3h
Affected: DocArcE-ArchiveMeldingsarkivere-Nett
Timeline · 2 updates
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identified Nov 21, 2025, 10:05 AM UTC
Archive services in Customer Test environment is unavailable due to a DB error. The team is working to solve the issue.
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resolved Nov 24, 2025, 01:11 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 18, 2025, 01:50 PM UTC
- Resolved
- Nov 18, 2025, 03:08 PM UTC
- Duration
- 1h 17m
Affected: E-Signing
Timeline · 3 updates
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identified Nov 18, 2025, 01:50 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using PAdES on E-Signing DESCRIPTION: E-Signing services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to generate PAdES
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identified Nov 18, 2025, 03:07 PM UTC
Availability of the PAdES generation service has been restored as of 2025-11-18 15:24:29 CET.
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resolved Nov 18, 2025, 03:08 PM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Nov 07, 2025, 09:24 AM UTC
- Resolved
- Nov 07, 2025, 12:44 PM UTC
- Duration
- 3h 19m
Affected: Norwegian BankID
Timeline · 2 updates
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investigating Nov 07, 2025, 09:24 AM UTC
THIS NOTIFICATION APPLIES TO: E-Signing Customers using Bank-ID Norway. DESCRIPTION: E-Signing Bank-ID Norway service is experiencing operational disturbance CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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resolved Nov 07, 2025, 12:44 PM UTC
Issue with 3rd party service is resolved. Service is operartional.
Read the full incident report →
- Detected by Pingoru
- Oct 30, 2025, 05:33 AM UTC
- Resolved
- Oct 30, 2025, 06:02 AM UTC
- Duration
- 28m
Affected: FTN Mobiilivarmenne
Timeline · 2 updates
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investigating Oct 30, 2025, 06:46 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland. DESCRIPTION: Telia FTN Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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resolved Oct 30, 2025, 06:51 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Oct 05, 2025, 02:30 AM UTC
- Resolved
- Oct 06, 2025, 09:06 AM UTC
- Duration
- 1d 6h
Affected: E-Ident
Timeline · 3 updates
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investigating Oct 06, 2025, 09:04 AM UTC
Third party maintenance - FTN S-Pankki - Start time
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investigating Oct 06, 2025, 09:05 AM UTC
Third party maintenance - FTN S-Pankki - End time
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resolved Oct 06, 2025, 09:06 AM UTC
This incident has been resolved.
Read the full incident report →
Notice September 25, 2025 - Detected by Pingoru
- Sep 25, 2025, 08:34 AM UTC
- Resolved
- Sep 25, 2025, 09:47 AM UTC
- Duration
- 1h 13m
Affected: Mobile-ID
Timeline · 3 updates
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investigating Sep 25, 2025, 08:34 AM UTC
DESCRIPTION: The electronic use of Mobile-ID for BITE users is interrupted since 25.09.2025 10:04. CONSEQUENCE: There might be interruptions in the service
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identified Sep 25, 2025, 09:28 AM UTC
The issue has been identified and a fix is being implemented.
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resolved Sep 25, 2025, 09:47 AM UTC
This incident has been resolved.
Read the full incident report →
- Detected by Pingoru
- Sep 17, 2025, 04:00 AM UTC
- Resolved
- Sep 17, 2025, 06:00 AM UTC
- Duration
- 2h
Affected: FTN Mobiilivarmenne
Timeline · 3 updates
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identified Sep 17, 2025, 07:00 AM UTC
DESCRIPTION: FTN Telia is reporting issues. INGroupe reference INC0823484 CONSEQUENCE: End users and customers might experience problems when trying to use the services.
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monitoring Sep 17, 2025, 07:02 AM UTC
A fix has been implemented and we are monitoring the results.
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resolved Sep 17, 2025, 07:03 AM UTC
This incident has been resolved.
Read the full incident report →