Finnish Trust Network had 35 outages in the last 2 years totaling 152h 15m of downtime — averaging 1.4 incidents per month.
There were 35 Finnish Trust Network outages since October 9, 2025 totaling 152h 15m of downtime. Each is summarised below — incident details, duration, and resolution information.
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland - OP Bank DESCRIPTION: FTN Finland - OP Bank service experienced an incident. CONSEQUENCE: End users and customers might have experienced problems when trying to use the service during the incident. Its a third party incident. Incident is resolved now, service is working as expected.
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland. DESCRIPTION: All FTN Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
This incident has been resolved.
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland. DESCRIPTION: FTN Nordea services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
This incident has been resolved.
THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway. DESCRIPTION: BankID NO is currently experiencing issues with BankID authentication. Authentication using kodebrikke (code device) is functioning normally. BankID NO team is actively investigating, and further updates will be shared as soon as there will be more information. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
We are continuing to work on a fix for this issue.
We are continuing to work on a fix for this issue.
This incident has been resolved.
THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway for Signing. DESCRIPTION: Bank-ID Norway for Signing services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
A fix has been implemented by BankID Norway. We are now monitoring the results.
This insident is been resoleved by BankID and affected services are working as normal. Start Time: 12:19 CEST End Time: 13:34 CEST
THIS NOTIFICATION APPLIES TO: Customers using FTN savingsbank [Säästöpankki] . We are in contact with FTN Banks and will update you once find the root cause. DESCRIPTION: FTN savingsbank [Säästöpankki] Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
This Issue has been resolved by FTN savingsbank [Säästöpankki]. Start 24/09/2026 11:06 UTC (13:06 CEST) End 25/09/2026 06:35 UTC (08:35 CEST)
THIS NOTIFICATION APPLIES TO: Customers using Bank ID Norway Authentication and Signing. DESCRIPTION: Bank ID Norway Authentication and Signing will have a service maintenance window at Sep 21, 11:00 CEST for 1 Hour. This will affect the mentioned service. CONSEQUENCE: During the service window, Bank ID Norway Authentication and Signing services may be unavailable. NOTE: Questions can be directed to [email protected] BankID NO is announcing a maintenance window. End users might experience slight instabilities
BankID Norway is reporting that there still are issues with BankID Signing. https://status.stoe.no/
We are continuing to work on a fix for this issue.
BankID has resolved the issue.
THIS NOTIFICATION APPLIES TO: Customers using E-Signing and BankID Norway DESCRIPTION: E-Signing services are experiencing an incident when using BankID Norway. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
The issue is resolved and we are currently monitoring.
During the time window 2026-09-02 20:35:28 UTC → 2026-09-03 01:37:03 UTC, BankID Norway experienced an issue at their end. This caused instability when signing with BankID.
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland Savingsbank [Säästöpankki] DESCRIPTION: FTN Finland Savingsbank [Säästöpankki] services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
This is false alarm. Got few callbacks for older failed transactions failed during maintenance window, are failed to fetch the idtoken. So services are working as normal. just older failed transactions has created this incident.
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland savingsbank [saastopankki] DESCRIPTION: FTN Finland savingsbank [saastopankki] services may experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
We are continue investigating the issue. Issue is been reported to savingsbank FTN. If you face FTN authentication transaction failure with savingsbank [saastopankki] then please retry later.
savingsbank [Säästöpankki] and OmaSp has maintenance downtime up to 23-08-2026 17:00 CEST. So Authenticatoin with these FTN banks may not work during this period.
FTN service is restored and works back to normal.
THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway CSC Signing DESCRIPTION: Bank-ID Norway CSC Signing services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
BankID continuing fixing the issue. Issue Start : 20/08/2026 22:00 CEST. Due to this incident at BankID side, Signing with BankId will fail. The next update will be sent when BankId resolves the issue.
A fix has been implemented and we are monitoring. End : 20/08/2026 23:17 CEST
This incident has been resolved and BankID Norway signing works as normal. Start : 20/08/2026 22:00 CEST End : 20/08/2026 23:17 CEST
THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway CSC Signing DESCRIPTION: Bank-ID Norway CSC Signing services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
This incident has been resolved and Bank ID Norway CSC signing service works as normal. Start : 19/08/2026 22:00 CEST End : 20/08/2026 01:40 CEST
THIS NOTIFICATION APPLIES TO: Customers using FTN Finland Mobillivermnne DESCRIPTION: FTN Finland Mobillivermnne services is experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
The issue is been identificed and fix is being implemented. We are sorry for inconvenience caused, We will update you once the issue is fixed.
This incident has been resolved and FTN Mobiilivarmenne authentication works as normal. Start : 18/08/2026 09:00 CEST End: 19/08/2026 14:40 CEST
INC0957920 : Id-Rights Norway Service was affected due to third party provider maintenance. Start 10/08/2026 22:15 UTC End : 11/08/2026 01:49 UTC Issue is fixed and service is operational as normal.
The Norwegian Tax Administration is currently experiencing technical issues in some of its systems. This is causing unstable responses in our services that rely on National Population Register data, which may result in missing or incomplete search results. The issue may affect most access packages, with the exception of RP-off-med-hjemmel. If you experience missing results, it is recommend retrying your search at a later time.
The challenge with service is now resolved and the service should be performing as usual.
THIS NOTIFICATION APPLIES TO: Customers using POP Pankki FTN Finland - Identification and signing DESCRIPTION: All FTN Finland services using POP Pankki are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
THIS NOTIFICATION APPLIES TO: Customers using MitID Denmark. DESCRIPTION: All MitID Denmark services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
This incident has been resolved.
HIS NOTIFICATION APPLIES TO: Customers using E-Archive. DESCRIPTION: E-Archive services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
Between 18:00 on 18 May and 09:27 on 19 May, the archive service experienced elevated HTTP 503 errors affecting E-Archive (21.1% of requests). The issue was traced to database communication errors introduced by change CHG0405144 and was resolved by restarting the affected application server. Monitoring confirmed full recovery at 09:27 on 19 May. Internal reference INC0915173.
THIS NOTIFICATION APPLIES TO: Customers using ID-Rights Experian. DESCRIPTION: All ID-Rights Experian services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
3rd party issue - resolved.
The customer test environment is currently unavailable. We are working with Nexi to resolve the issue.
Customer test is now operational
We are currently investigating this issue.
A fix has been implemented and we are monitoring the results.
This incident has been resolved.
THIS NOTIFICATION APPLIES TO: Customers using Norwegian BankID DESCRIPTION: An incident has been reported affecting authentication through the Norwegian BankID app. CONSEQUENCE: End-users are unable to authenticate when selecting the BankID app as their login method. Please note that authentication using kodebrikke (code device) is functioning normally. The issue is isolated to the BankID app.
This incident has been resolved.
We are currently experiencing instability with the IDV service in Customer Test and Production environments. Our team is investigating the issue and working to restore normal service.
The issue was caused by an incident at one of our subvendors. The incident has now been resolved and the service is stable.
THIS NOTIFICATION APPLIES TO: Customers using E-Archive Trust Archive. DESCRIPTION: E-Archive Trust Archive services are experiencing an incident regarding network slowness. IN Groupe is currently working to resolve the problem. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
This incident has been resolved.