Finnish Trust Network incident

IN Groupe is currently working to resolve the incident (E-Signing)

Resolved after 1 hour 17 minutes, affecting E-Signing, on November 18, 2025.

identified Nov 18, 2025, 03:07 PM UTC

Availability of the PAdES generation service has been restored as of 2025-11-18 15:24:29 CET.

Started
Nov 18, 2025, 01:50 PM UTC
Resolved
Nov 18, 2025, 03:08 PM UTC
Duration
1h 17m
Detected by Pingoru
Nov 18, 2025, 01:50 PM UTC

Affected components

E-Signing

Update timeline

  1. identified Nov 18, 2025, 01:50 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using PAdES on E-Signing DESCRIPTION: E-Signing services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to generate PAdES

  2. identified Nov 18, 2025, 03:07 PM UTC

    Availability of the PAdES generation service has been restored as of 2025-11-18 15:24:29 CET.

  3. resolved Nov 18, 2025, 03:08 PM UTC

    This incident has been resolved.

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