Finnish Trust Network incident

Archive services in Customer Test environment is unavailable

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Resolved after 3 days 3 hours, affecting DocArc and E-Archive and 1 more, on November 21, 2025.

identified Nov 21, 2025, 10:05 AM UTC

Archive services in Customer Test environment is unavailable due to a DB error. The team is working to solve the issue.

Started
Nov 21, 2025, 10:05 AM UTC
Resolved
Nov 24, 2025, 01:11 PM UTC
Duration
3d 3h
Detected by Pingoru
Nov 21, 2025, 10:05 AM UTC

Affected components

DocArcE-ArchiveMeldingsarkivere-Nett

Update timeline

  1. identified Nov 21, 2025, 10:05 AM UTC

    Archive services in Customer Test environment is unavailable due to a DB error. The team is working to solve the issue.

  2. resolved Nov 24, 2025, 01:11 PM UTC

    This incident has been resolved.

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