Finnish Trust Network incident

INC0962111 : 3rd party incident on Bank ID Norway affects BankID CSC Signing

Resolved after 7 hours 37 minutes, affecting Norwegian BankID, on August 20, 2026.

resolved Aug 21, 2026, 04:38 AM UTC

This incident has been resolved and BankID Norway signing works as normal. Start : 20/08/2026 22:00 CEST End : 20/08/2026 23:17 CEST

Started
Aug 20, 2026, 09:00 PM UTC
Resolved
Aug 21, 2026, 04:38 AM UTC
Duration
7h 37m
Detected by Pingoru
Aug 20, 2026, 09:00 PM UTC

Affected components

Norwegian BankID

Update timeline

  1. identified Aug 20, 2026, 09:00 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway CSC Signing DESCRIPTION: Bank-ID Norway CSC Signing services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. identified Aug 20, 2026, 09:08 PM UTC

    BankID continuing fixing the issue. Issue Start : 20/08/2026 22:00 CEST. Due to this incident at BankID side, Signing with BankId will fail. The next update will be sent when BankId resolves the issue.

  3. monitoring Aug 20, 2026, 09:41 PM UTC

    A fix has been implemented and we are monitoring. End : 20/08/2026 23:17 CEST

  4. resolved Aug 21, 2026, 04:38 AM UTC

    This incident has been resolved and BankID Norway signing works as normal. Start : 20/08/2026 22:00 CEST End : 20/08/2026 23:17 CEST

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