Finnish Trust Network incident

IN Groupe is currently investigating a possible incident on E-Signing reg. BankID Norway

Resolved after 10 hours 42 minutes, affecting E-Signing, on September 2, 2026.

resolved Sep 03, 2026, 08:16 AM UTC

During the time window 2026-09-02 20:35:28 UTC → 2026-09-03 01:37:03 UTC, BankID Norway experienced an issue at their end. This caused instability when signing with BankID.

Started
Sep 02, 2026, 09:34 PM UTC
Resolved
Sep 03, 2026, 08:16 AM UTC
Duration
10h 42m
Detected by Pingoru
Sep 02, 2026, 09:34 PM UTC

Affected components

E-Signing

Update timeline

  1. investigating Sep 02, 2026, 09:34 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using E-Signing and BankID Norway DESCRIPTION: E-Signing services are experiencing an incident when using BankID Norway. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. monitoring Sep 03, 2026, 05:21 AM UTC

    The issue is resolved and we are currently monitoring.

  3. resolved Sep 03, 2026, 08:16 AM UTC

    During the time window 2026-09-02 20:35:28 UTC → 2026-09-03 01:37:03 UTC, BankID Norway experienced an issue at their end. This caused instability when signing with BankID.

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