Finnish Trust Network incident
IN Groupe is currently working to resolve the incident
Notice Vendor's status page →
Resolved after 17 days 18 hours, affecting DocArc, on April 24, 2026.
A fix has been implemented and we are monitoring the results.
Affected components
DocArc
Update timeline
- identified Apr 24, 2026, 01:27 PM UTC
THIS NOTIFICATION APPLIES TO: Customers using E-Archive DocArc. DESCRIPTION: E-Archive DocArc services are experiencing an incident. IN Groupe is currently working to resolve the operational problems. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- identified Apr 24, 2026, 01:28 PM UTC
Internal ref. INC0906954
- monitoring Apr 27, 2026, 12:16 PM UTC
A fix has been implemented and we are monitoring the results.
- resolved May 12, 2026, 07:54 AM UTC
This incident has been resolved.
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