Finnish Trust Network incident

3rd party Incident on FTN OP

Major Resolved View vendor source →

Finnish Trust Network experienced a major incident on August 26, 2025 affecting FTN OP, lasting 1h 10m. The incident has been resolved; the full update timeline is below.

Started
Aug 26, 2025, 07:40 PM UTC
Resolved
Aug 26, 2025, 08:50 PM UTC
Duration
1h 10m
Detected by Pingoru
Aug 26, 2025, 07:40 PM UTC

Affected components

FTN OP

Update timeline

  1. investigating Aug 27, 2025, 07:10 AM UTC

    We are currently investigating this issue.

  2. identified Aug 27, 2025, 07:14 AM UTC

    The issue has been identified at 3rd party

  3. monitoring Aug 27, 2025, 07:15 AM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 27, 2025, 07:16 AM UTC

    This incident has been resolved.

  5. postmortem Aug 27, 2025, 07:30 AM UTC

    Confirmation from OP Bank: OP:n Tunnistuspalvelussa oli häiriö 26.8. klo 21.40-22.45. OP:n mobiiliavaimella kirjautuminen palveluihin ei toiminut. Pahoittelemme myöhästynyttä tiedotusta ja häiriöstä mahdollisesti aiheutunutta haittaa There was a problem with OP's Identification Service on 26 August between 21:40 and 22:45. Logging in to services with OP's mobile key did not work. We apologize for the late notification and any inconvenience caused by the problem. Nets reference: INC0814351