Finnish Trust Network incident

3rd part Incident on MitID erhverv and Nemlog-In

Minor Resolved View vendor source →

Finnish Trust Network experienced a minor incident on August 27, 2025 affecting MitID, lasting 2h 20m. The incident has been resolved; the full update timeline is below.

Started
Aug 27, 2025, 11:10 AM UTC
Resolved
Aug 27, 2025, 01:30 PM UTC
Duration
2h 20m
Detected by Pingoru
Aug 27, 2025, 11:10 AM UTC

Affected components

MitID

Update timeline

  1. investigating Aug 27, 2025, 02:44 PM UTC

    We are currently investigating this issue.

  2. identified Aug 27, 2025, 02:47 PM UTC

    The issue has been identified and a fix is being implemented.

  3. monitoring Aug 27, 2025, 02:48 PM UTC

    A fix has been implemented and we are monitoring the results.

  4. resolved Aug 27, 2025, 02:50 PM UTC

    This incident has been resolved.

  5. postmortem Aug 27, 2025, 02:53 PM UTC

    Two Incidents reported by MitID and NemLog In **INCIDENT NUMBER:** INC0814592. **Start:** 28.08.2025. 10:35 CEST. **Stop:** 28.08.2025. 11:51 CEST. **IMPACT:** Sites using the NemLog-in solution, for example: MitID Signing, [Skat.dk](http://Skat.dk), [Virk.dk](http://Virk.dk) etc. --------------------------------------------------------------------------------------------- **INCIDENT NUMBER:** INC0814705 **Start:** 27.08-2025 @ 13:07 CEST **Stop:** 27.08-2025 @ 15:18 CEST **IMPACT:** NemLog-in experienced instability and issue regarding signatures.