Finnish Trust Network incident

3rd party incident on Bank ID Norway

Minor Resolved View vendor source →

Finnish Trust Network experienced a minor incident on November 5, 2025 affecting E-Signing and E-Ident and 1 more component, lasting 8h 28m. The incident has been resolved; the full update timeline is below.

Started
Nov 05, 2025, 12:57 PM UTC
Resolved
Nov 05, 2025, 09:25 PM UTC
Duration
8h 28m
Detected by Pingoru
Nov 05, 2025, 12:57 PM UTC

Affected components

E-SigningE-IdentNorwegian BankID

Update timeline

  1. identified Nov 05, 2025, 12:57 PM UTC

    THIS NOTIFICATION APPLIES TO: Customers using Bank-ID Norway. DESCRIPTION: All Bank-ID Norway services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. monitoring Nov 05, 2025, 01:18 PM UTC

    A fix has been implemented and we are monitoring the results.

  3. monitoring Nov 05, 2025, 01:18 PM UTC

    We are continuing to monitor for any further issues.

  4. monitoring Nov 05, 2025, 01:48 PM UTC

    We are continuing to monitor for any further issues.

  5. monitoring Nov 05, 2025, 03:48 PM UTC

    We are continuing to monitor for any further issues.

  6. monitoring Nov 05, 2025, 04:41 PM UTC

    We are continuing to monitor for any further issues.

  7. resolved Nov 05, 2025, 09:25 PM UTC

    This incident has been resolved.