Finnish Trust Network incident
3rd party incident on FTN Finland
Finnish Trust Network experienced a minor incident on December 13, 2025 affecting FTN Aktia and FTN Danske Bank and 1 more component, lasting 14h 4m. The incident has been resolved; the full update timeline is below.
Affected components
FTN AktiaFTN Danske BankFTN NordeaFTN Oma SPFTN OPFTN Pop PankkiFTN S-PankkiFTN Mobiilivarmenne
Update timeline
- investigating Dec 13, 2025, 01:23 AM UTC
THIS NOTIFICATION APPLIES TO: Customers using POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland. DESCRIPTION: POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.
- investigating Dec 13, 2025, 02:09 AM UTC
We are continuing to investigate this issue.
- identified Dec 13, 2025, 07:47 AM UTC
The issue is with the third party and they are working on the resolution.
- monitoring Dec 13, 2025, 08:45 AM UTC
The banks are now operational
- resolved Dec 13, 2025, 03:27 PM UTC
This incident has been resolved.