Finnish Trust Network incident

3rd party incident on FTN Finland

Resolved after 14 hours 4 minutes, affecting FTN Aktia and FTN Danske Bank and 1 more, on December 13, 2025.

monitoring Dec 13, 2025, 08:45 AM UTC

The banks are now operational

Started
Dec 13, 2025, 01:23 AM UTC
Resolved
Dec 13, 2025, 03:27 PM UTC
Duration
14h 4m
Detected by Pingoru
Dec 13, 2025, 01:23 AM UTC

Affected components

FTN AktiaFTN Danske BankFTN NordeaFTN Oma SPFTN OPFTN Pop PankkiFTN S-PankkiFTN Mobiilivarmenne

Update timeline

  1. investigating Dec 13, 2025, 01:23 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland. DESCRIPTION: POP Pankki, Oma Säästöpankki and Säästöpankki FTN Finland services are experiencing an incident. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. investigating Dec 13, 2025, 02:09 AM UTC

    We are continuing to investigate this issue.

  3. identified Dec 13, 2025, 07:47 AM UTC

    The issue is with the third party and they are working on the resolution.

  4. monitoring Dec 13, 2025, 08:45 AM UTC

    The banks are now operational

  5. resolved Dec 13, 2025, 03:27 PM UTC

    This incident has been resolved.

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