Finnish Trust Network incident

3rd party incident on AusweisApp

Maintenance completed on October 14, 2026, affecting Ausweis.

resolved Oct 14, 2026, 08:36 AM UTC

The issue is resolved with the new version (v2.6.1) provided by Auswies. We recommend that all users upgrade to the latest version of AusweisApp (v2.6.1) on all devices to ensure proper functionality and an optimal user experience.

Started
Oct 07, 2026, 09:20 AM UTC
Resolved
Oct 14, 2026, 08:36 AM UTC
Duration
6d 23h
Detected by Pingoru
Oct 07, 2026, 09:20 AM UTC

Affected components

Ausweis

Update timeline

  1. identified Oct 07, 2026, 09:20 AM UTC

    THIS NOTIFICATION APPLIES TO: Customers using AusweisApp DESCRIPTION: We have an issue even in production env for AusweisApp identifications with latest update on AusweisApp version 2.6.0. end-users are advised not to upgrade AusweisApp to latest versions (through update available on AusweisApp) till we have resolution in place. Note: Identifications are normal with previous versions. CONSEQUENCE: End users and customers might experience problems when trying to use the services.

  2. identified Oct 09, 2026, 08:43 AM UTC

    We are continuing to work on a fix for this issue.

  3. resolved Oct 14, 2026, 08:36 AM UTC

    The issue is resolved with the new version (v2.6.1) provided by Auswies. We recommend that all users upgrade to the latest version of AusweisApp (v2.6.1) on all devices to ensure proper functionality and an optimal user experience.

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