Finix incident

Third Party Visa Outage on BIN 423223

Resolved after 1 hour 23 minutes, affecting Tokenization and Transaction Processing, on November 17, 2021.

resolved Nov 17, 2021, 02:41 AM UTC

The issue has been resolved by Visa. We investigated and found no customers impacted in the Finix system during the time of the outage. We will continue to monitor the situation.

Started
Nov 17, 2021, 01:18 AM UTC
Resolved
Nov 17, 2021, 02:41 AM UTC
Duration
1h 23m
Detected by Pingoru
Nov 17, 2021, 01:18 AM UTC

Affected components

Tokenization and Transaction Processing

Update timeline

  1. investigating Nov 17, 2021, 01:18 AM UTC

    Finix is investigating a third-party incident impacting transaction authorizations on the Visa network for the BIN 423223.

  2. resolved Nov 17, 2021, 02:41 AM UTC

    The issue has been resolved by Visa. We investigated and found no customers impacted in the Finix system during the time of the outage. We will continue to monitor the situation.

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