Fini AI incident
Scheduled maintenance on 10th May, 2026 from 14:30 UTC
Fini AI experienced a major incident on May 10, 2026 affecting Dashboard and Widget and 1 more component, lasting 49m. The incident has been resolved; the full update timeline is below.
Affected components
DashboardWidgetChat Integrations with CRMs
Update timeline
- investigating May 10, 2026, 03:02 PM UTC
Fini is currently undergoing scheduled maintenance aimed at enhancing system performance and reliability. As part of this maintenance, we are also performing database optimizations to improve query efficiency, stability, and overall response times. During this time, the service may be temporarily unavailable. We apologize for the inconvenience and appreciate your patience and understanding.
- investigating May 10, 2026, 03:21 PM UTC
We are continuing to investigate this issue.
- resolved May 10, 2026, 03:52 PM UTC
The maintenance was completed at 15:40 UTC