Fini AI Outage History

Fini AI had 7 outages in the last 2 years totaling 31h 23m of downtime — averaging 0.3 incidents per month.

There were 7 Fini AI outages since June 26, 2025 totaling 31h 23m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://finiai.statuspage.io

Major May 10, 2026

Scheduled maintenance on 10th May, 2026 from 14:30 UTC

Detected by Pingoru: May 10, 2026, 03:02 PM UTC
Resolved: May 10, 2026, 03:52 PM UTC
Duration: 49m

Affected: DashboardWidgetChat Integrations with CRMs

Timeline · 3 updates

investigating May 10, 2026, 03:02 PM UTC

Fini is currently undergoing scheduled maintenance aimed at enhancing system performance and reliability. As part of this maintenance, we are also performing database optimizations to improve query efficiency, stability, and overall response times. During this time, the service may be temporarily unavailable. We apologize for the inconvenience and appreciate your patience and understanding.
investigating May 10, 2026, 03:21 PM UTC

We are continuing to investigate this issue.
resolved May 10, 2026, 03:52 PM UTC

The maintenance was completed at 15:40 UTC

Read the full incident report →

Minor April 29, 2026

Slow responses

Detected by Pingoru: Apr 29, 2026, 10:00 PM UTC
Resolved: Apr 30, 2026, 10:05 AM UTC
Duration: 12h 5m

Affected: APIChat Integrations with CRMs

Timeline · 2 updates

identified Apr 29, 2026, 10:00 PM UTC

The issue has been identified and a fix is being implemented.
resolved Apr 30, 2026, 10:05 AM UTC

This incident has been resolved.

Read the full incident report →

Minor April 27, 2026

Outage/ no responses from Fini

Detected by Pingoru: Apr 27, 2026, 11:27 PM UTC
Resolved: Apr 27, 2026, 11:27 PM UTC
Duration: —

Affected: APIWidgetChat Integrations with CRMs

Timeline · 2 updates

resolved Apr 27, 2026, 11:27 PM UTC

LLM outage from 27th april 10:30pm UTC to 28th april 00:50am UTC
postmortem Apr 29, 2026, 12:07 PM UTC

April 27 \(21:19–23:03 UTC\) and April 28 \(13:47–14:55 UTC\), both caused by upstream Azure OpenAI degradation. During those windows Fini didn't reply to a subset of conversations, no incorrect responses were sent, and answer quality was unaffected for threads we did reply to

Read the full incident report →

Critical January 16, 2026

Fini Cloudflare Issue

Detected by Pingoru: Jan 16, 2026, 09:20 AM UTC
Resolved: Jan 16, 2026, 10:15 AM UTC
Duration: 54m

Affected: DashboardAPIWidgetChat Integrations with CRMs

Timeline · 3 updates

investigating Jan 16, 2026, 09:20 AM UTC

We are currently seeing an issue in our downstream systems due to an active Cloudflare incident. https://www.cloudflarestatus.com/
monitoring Jan 16, 2026, 09:59 AM UTC

Seems that the cloudflare issues have been resolved
resolved Jan 16, 2026, 10:15 AM UTC

This incident has been resolved.