Resolved after 14 minutes, affecting Chat Integrations with CRMs, on January 18, 2025.
We are continuing to monitor for any further issues.
Affected components
Chat Integrations with CRMs
Update timeline
- identified Jan 18, 2025, 04:36 PM UTC
Elevated Errors in Intercom Integration
- monitoring Jan 18, 2025, 04:43 PM UTC
A fix has been implemented and we are monitoring the results.
- monitoring Jan 18, 2025, 04:44 PM UTC
We are continuing to monitor for any further issues.
- resolved Jan 18, 2025, 04:51 PM UTC
This incident has been resolved.
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