Fini AI incident

Elevated Errors in Livechat Integration

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Resolved after 8 hours, affecting Chat Integrations with CRMs, on January 25, 2025.

identified Jan 25, 2025, 04:10 PM UTC

Elevated Errors in Livechat Integration

Started
Jan 25, 2025, 04:10 PM UTC
Resolved
Jan 26, 2025, 12:11 AM UTC
Duration
8h
Detected by Pingoru
Jan 25, 2025, 04:10 PM UTC

Affected components

Chat Integrations with CRMs

Update timeline

  1. identified Jan 25, 2025, 04:10 PM UTC

    Elevated Errors in Livechat Integration

  2. resolved Jan 26, 2025, 12:11 AM UTC

    This incident has been resolved.

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