Resolved after 54 minutes, affecting Chat Integrations with CRMs, on January 30, 2025.
Elevated Errors in Zendesk Integration
Affected components
Chat Integrations with CRMs
Update timeline
- identified Jan 30, 2025, 11:08 PM UTC
Elevated Errors in Zendesk Integration
- resolved Jan 31, 2025, 12:03 AM UTC
429 rate limits errors from Zendesk. This incident has now been resolved
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