Resolved after 27 minutes, affecting Chat Integrations with CRMs, on February 25, 2025.
Between 1429 and 1511 UTC Intercom server was experiencing increased error rates and high latencies. Intercom team has resolved it on their end: https://www.intercomstatus.com/us-hosting
Affected components
Chat Integrations with CRMs
Update timeline
- identified Feb 25, 2025, 02:46 PM UTC
Elevated Errors in Intercom Integration
- identified Feb 25, 2025, 02:51 PM UTC
Between 1429 and 1511 UTC Intercom server was experiencing increased error rates and high latencies. Intercom team has resolved it on their end: https://www.intercomstatus.com/us-hosting
- resolved Feb 25, 2025, 02:51 PM UTC
This incident has been resolved.
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