Resolved after 29 minutes, affecting Chat Integrations with CRMs, on February 27, 2025.
We have identified the root cause of the problem and have deployed a fix. We will continue to monitor this for the next few hours
Affected components
Chat Integrations with CRMs
Update timeline
- identified Feb 27, 2025, 12:06 PM UTC
Elevated Errors in Gorgias Integration
- identified Feb 27, 2025, 12:29 PM UTC
We have identified the root cause of the problem and have deployed a fix. We will continue to monitor this for the next few hours
- resolved Feb 27, 2025, 12:36 PM UTC
This incident has been resolved.
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