Finalsite experienced a minor incident on October 16, 2025 affecting Composer US East and Messages XR, lasting 3h 26m. The incident has been resolved; the full update timeline is below.
Affected components
Composer US EastMessages XR
Update timeline
- investigating Oct 16, 2025, 04:25 PM UTC
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
- identified Oct 16, 2025, 05:55 PM UTC
Our team is continuing to work on this issue, and sending delays may remain for a subset of clients in the US East region. We will provide an additional update as soon as possible.
- monitoring Oct 16, 2025, 06:21 PM UTC
We are seeing message sends process as expected at this time, our team is continuing to monitor.
- resolved Oct 16, 2025, 07:52 PM UTC
This issue with sending delays has been resolved.