Finalsite experienced a minor incident on October 17, 2025 affecting Messages XR, lasting 2d 10h. The incident has been resolved; the full update timeline is below.
Affected components
Messages XR
Update timeline
- investigating Oct 17, 2025, 01:20 PM UTC
Our team is aware of sending delays from the Messages/XR platforms, impacting a subset of clients in the US East hosting region. We are working to address this issue and will provide additional updates as soon as possible.
- monitoring Oct 17, 2025, 08:50 PM UTC
At this time, we are seeing message sends processing as expected, and our team is continuing to monitor.
- resolved Oct 19, 2025, 11:59 PM UTC
This incident has been resolved.