Finalsite experienced a major incident on December 4, 2025 affecting Composer US West, lasting 9h 27m. The incident has been resolved; the full update timeline is below.
Affected components
Update timeline
- investigating Dec 04, 2025, 05:33 PM UTC
We are currently investigating issues with Composer performance and display in the US West hosting region. We are working to address these issues and will provide an additional update as soon as possible.
- identified Dec 04, 2025, 10:26 PM UTC
Our team has identified the cause of these display and performance issues and is working to implement a fix. We will provide an additional update as soon as we have more details.
- identified Dec 05, 2025, 01:29 AM UTC
A fix is being deployed to all affected websites at this time. We will provide an update when this rollout is complete.
- resolved Dec 05, 2025, 03:00 AM UTC
A fix has been deployed to all affected websites, and this issue is resolved. If you require any additional assistance, please contact Composer Support.