Finalsite incident

Connect - Degraded SMS Sending

Minor Resolved View vendor source →

Finalsite experienced a minor incident on February 18, 2026 affecting Connect, lasting 13h 6m. The incident has been resolved; the full update timeline is below.

Started
Feb 18, 2026, 11:19 PM UTC
Resolved
Feb 19, 2026, 12:26 PM UTC
Duration
13h 6m
Detected by Pingoru
Feb 18, 2026, 11:19 PM UTC

Affected components

Connect

Update timeline

  1. investigating Feb 18, 2026, 11:19 PM UTC

    Our team is investigating SMS sending delays and degraded performance.

  2. monitoring Feb 19, 2026, 12:49 AM UTC

    We are seeing performance return to normal and will continue to closely monitor the situation.

  3. resolved Feb 19, 2026, 12:26 PM UTC

    This incident has been resolved.