Filed Outage History

There were 2 Filed outages since February 26, 2026. Each is summarised below — incident details, duration, and resolution information.

Minor April 7, 2026

Partial Service Issues

Affected: App

Timeline · 3 updates

investigating Apr 07, 2026, 06:28 PM UTC

Status: Investigating We are currently investigating a service disruption impacting Tax Preps, Tax Reviews and Tax Advisor. Our team is actively working to identify the root cause. We will provide our next update as soon as possible. Affected components App (Partial outage)
monitoring Apr 07, 2026, 08:56 PM UTC

Status: Monitoring We have identified the cause of the issue affecting our services. We have now implemented a fix, monitor the system as it recovers and will update you as soon as possible. Affected components App (Degraded performance)
resolved Apr 07, 2026, 11:21 PM UTC

Status: Resolved The service disruption has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational)

Minor February 26, 2026

Affected: App

Timeline · 2 updates

investigating Feb 26, 2026, 04:26 PM UTC

Status: Investigating We are currently experiencing intermittent issues with some tax software provider integrations. This may cause delays or failures in data syncing and processing workflows. Our team is actively investigating and working to resolve the issue. We will provide updates as more information becomes available. Impact: Some users may experience delays or errors when interacting with tax software integrations. Affected components App (Partial outage)
resolved Feb 26, 2026, 04:30 PM UTC

Status: Resolved The service disruption affecting has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational)

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