Filed Outage History

Filed is up right now

Filed had 12 outages in the last 2 years totaling 7h 34m of downtime — averaging 0.5 incidents per month.

There were 12 Filed outages since October 29, 2025 totaling 7h 34m of downtime. Each is summarised below — incident details, duration, and resolution information.

Source: https://status.filed.com

Major September 3, 2026

Overall service disruptions

Detected by Pingoru
Sep 03, 2026, 03:35 PM UTC
Resolved
Sep 03, 2026, 05:43 PM UTC
Duration
2h 8m
Affected: App
Timeline · 2 updates
  1. investigating Sep 03, 2026, 02:15 PM UTC

    Status: Investigating We are currently investigating a service disruption impacting Tax Planner due to disruptions at Antrophic. Our team is actively working to identify the root cause. We will provide our next update as soon as possible. Affected components App (Degraded performance)

  2. identified Sep 03, 2026, 03:35 PM UTC

    Status: Identified We have identified the cause of the issue affecting Tax Prep / Review / Planner. Degraded performance is expected due to disruptions at Antrophic: https://status.claude.com/ Affected components App (Degraded performance)

Read the full incident report →

Minor September 2, 2026

Performance degradation across AI Review and Binder due to Google Gemini outage since 2pm EST

Detected by Pingoru
Sep 02, 2026, 09:02 PM UTC
Resolved
Sep 02, 2026, 09:02 PM UTC
Duration
—
Affected: App
Timeline · 2 updates
  1. identified Sep 02, 2026, 06:50 PM UTC

    Status: Identified We are currently investigating a service disruption impacting Binder and AI Review. Our team has identified the root cause to be an outage with Google Gemini. We are monitoring it and will provide our next update as soon as possible. Started at 2pm EST, we are investigating FYI please do not rely on Filed for stability right now. Etc etc Affected components App (Degraded performance)

  2. resolved Sep 02, 2026, 09:02 PM UTC

    Status: Resolved The service disruption affecting AI review, Binder has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational)

Read the full incident report →

Minor August 19, 2026

Some tax preps and reviews are failing

Detected by Pingoru
Aug 19, 2026, 08:51 PM UTC
Resolved
Aug 19, 2026, 08:51 PM UTC
Duration
—
Timeline · 3 updates
  1. investigating Aug 19, 2026, 06:56 PM UTC

    Status: Investigating We are currently investigating a service disruption impacting tax prep and tax review runs. Our team is actively working to identify the root cause. We will provide our next update as soon as possible.

  2. monitoring Aug 19, 2026, 08:22 PM UTC

    Status: Monitoring A fix has been implemented and we are currently monitoring the system to ensure full recovery of tax prep and tax review runs. We are seeing signs of improvement and expect the incident to be resolved soon.

  3. resolved Aug 19, 2026, 08:51 PM UTC

    Status: Resolved The service disruption affecting tax prep and tax review runs has been resolved, and all systems are operating normally. We apologize for the inconvenience.

Read the full incident report →

Minor August 11, 2026

This incident affects CCH Axcess customers only. CCH Axcess is currently experiencing an outage.

Detected by Pingoru
Aug 11, 2026, 11:57 PM UTC
Resolved
Aug 11, 2026, 11:57 PM UTC
Duration
—
Affected: App
Timeline · 2 updates
  1. monitoring Aug 11, 2026, 07:52 PM UTC

    Status: Monitoring We’re aware that CCH Axcess is currently experiencing an outage and are monitoring the situation. Affected components App (Partial outage)

  2. resolved Aug 11, 2026, 11:57 PM UTC

    Status: Resolved CCH Axcess outage has been resolved Affected components App (Operational)

Read the full incident report →

Minor August 7, 2026

Degraded performance on AI prep, AI review and Binder

Detected by Pingoru
Aug 07, 2026, 12:14 AM UTC
Resolved
Aug 07, 2026, 12:14 AM UTC
Duration
—
Affected: App
Timeline · 2 updates
  1. investigating Aug 06, 2026, 02:48 PM UTC

    Status: Investigating We are currently investigating a service disruption impacting AI prep, Review and Binder. Our team is actively working to identify the root cause. We will provide our next update as soon as possible. Affected components App (Degraded performance)

  2. resolved Aug 07, 2026, 12:14 AM UTC

    Status: Resolved The service disruption affecting AI Prep, Review and Binder has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational)

Read the full incident report →

Minor July 29, 2026

Performance degraded due to downtime with upstream model provider

Detected by Pingoru
Jul 29, 2026, 10:30 PM UTC
Resolved
Jul 29, 2026, 10:30 PM UTC
Duration
—
Affected: App
Timeline · 2 updates
  1. identified Jul 29, 2026, 09:25 PM UTC

    Status: Identified We are currently investigating a service disruption impacting Tax prep, Tax planning and AI review. Our team is has identified the root cause to be downtime with Anthropic. We will provide our next update as soon as possible. Affected components App (Degraded performance)

  2. resolved Jul 29, 2026, 10:30 PM UTC

    Status: Resolved The service disruption affecting AI prep and AI review has been resolved, and all systems are coming back to normal operations. We apologize for the inconvenience. Affected components App (Operational)

Read the full incident report →

Minor July 15, 2026

Degraded performance due to sudden spike in traffic (8:12PM UTC)

Detected by Pingoru
Jul 15, 2026, 06:12 PM UTC
Resolved
Jul 15, 2026, 06:12 PM UTC
Duration
—
Affected: WebsiteApp
Timeline · 1 update
  1. resolved Jul 15, 2026, 06:12 PM UTC

    Status: Resolved The service disruption affecting data entry service has been resolved, and all systems are operating normally. We apologize for the inconvenience. The issue has been identified by the team The services had degraded due to sudden spike in traffic leading to partial failures in data entry service. The system settled after 4hrs and all systems are now operational Affected components App (Operational) Website (Operational)

Read the full incident report →

Minor May 13, 2026

Degraded experience

Detected by Pingoru
May 13, 2026, 04:01 PM UTC
Resolved
May 13, 2026, 04:01 PM UTC
Duration
—
Affected: WebsiteApp
Timeline · 2 updates
  1. investigating May 13, 2026, 03:21 PM UTC

    Status: Investigating We are currently investigating a service disruption impacting Tax prep, Tax review and Client creation. Our team is actively working to identify the root cause. We will provide our next update as soon as possible. Affected components Website (Full outage) App (Full outage)

  2. resolved May 13, 2026, 04:01 PM UTC

    Status: Resolved The service disruptions has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational) Website (Operational)

Read the full incident report →

Minor April 7, 2026

Partial Service Issues

Detected by Pingoru
Apr 07, 2026, 11:21 PM UTC
Resolved
Apr 07, 2026, 11:21 PM UTC
Duration
—
Affected: App
Timeline · 3 updates
  1. investigating Apr 07, 2026, 06:28 PM UTC

    Status: Investigating We are currently investigating a service disruption impacting Tax Preps, Tax Reviews and Tax Advisor. Our team is actively working to identify the root cause. We will provide our next update as soon as possible. Affected components App (Partial outage)

  2. monitoring Apr 07, 2026, 08:56 PM UTC

    Status: Monitoring We have identified the cause of the issue affecting our services. We have now implemented a fix, monitor the system as it recovers and will update you as soon as possible. Affected components App (Degraded performance)

  3. resolved Apr 07, 2026, 11:21 PM UTC

    Status: Resolved The service disruption has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational)

Read the full incident report →

Minor February 26, 2026

Degraded Performance — Tax Software Provider Integrations

Detected by Pingoru
Feb 26, 2026, 04:30 PM UTC
Resolved
Feb 26, 2026, 04:30 PM UTC
Duration
—
Affected: App
Timeline · 2 updates
  1. investigating Feb 26, 2026, 04:26 PM UTC

    Status: Investigating We are currently experiencing intermittent issues with some tax software provider integrations. This may cause delays or failures in data syncing and processing workflows. Our team is actively investigating and working to resolve the issue. We will provide updates as more information becomes available. Impact: Some users may experience delays or errors when interacting with tax software integrations. Affected components App (Partial outage)

  2. resolved Feb 26, 2026, 04:30 PM UTC

    Status: Resolved The service disruption affecting has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational)

Read the full incident report →