Filed incident

Partial Service Issues

Minor Resolved View vendor source →
Started
Apr 07, 2026, 11:21 PM UTC
Resolved
Apr 07, 2026, 11:21 PM UTC
Duration
Detected by Pingoru
Apr 07, 2026, 11:21 PM UTC

Affected components

App

Update timeline

  1. investigating Apr 07, 2026, 06:28 PM UTC

    Status: Investigating We are currently investigating a service disruption impacting Tax Preps, Tax Reviews and Tax Advisor. Our team is actively working to identify the root cause. We will provide our next update as soon as possible. Affected components App (Partial outage)

  2. monitoring Apr 07, 2026, 08:56 PM UTC

    Status: Monitoring We have identified the cause of the issue affecting our services. We have now implemented a fix, monitor the system as it recovers and will update you as soon as possible. Affected components App (Degraded performance)

  3. resolved Apr 07, 2026, 11:21 PM UTC

    Status: Resolved The service disruption has been resolved, and all systems are operating normally. We apologize for the inconvenience. Affected components App (Operational)

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