Filed incident

Performance degraded due to downtime with upstream model provider

Minor Resolved View vendor source →

Filed experienced a minor incident on July 29, 2026 affecting App, lasting —. The incident has been resolved; the full update timeline is below.

Started
Jul 29, 2026, 10:30 PM UTC
Resolved
Jul 29, 2026, 10:30 PM UTC
Duration
—
Detected by Pingoru
Jul 29, 2026, 10:30 PM UTC

Affected components

App

Update timeline

  1. identified Jul 29, 2026, 09:25 PM UTC

    Status: Identified We are currently investigating a service disruption impacting Tax prep, Tax planning and AI review. Our team is has identified the root cause to be downtime with Anthropic. We will provide our next update as soon as possible. Affected components App (Degraded performance)

  2. resolved Jul 29, 2026, 10:30 PM UTC

    Status: Resolved The service disruption affecting AI prep and AI review has been resolved, and all systems are coming back to normal operations. We apologize for the inconvenience. Affected components App (Operational)