Filed incident
Performance degraded due to downtime with upstream model provider
Minor Vendor's status page →
Resolved after 1 hour 5 minutes, affecting App, on July 29, 2026.
The service disruption affecting AI prep and AI review has been resolved, and all systems are coming back to normal operations. We apologize for the inconvenience.
Affected components
App
Update timeline
- identified Jul 29, 2026, 09:25 PM UTC
We are currently investigating a service disruption impacting Tax prep, Tax planning and AI review. Our team is has identified the root cause to be downtime with Anthropic. We will provide our next update as soon as possible.
- resolved Jul 29, 2026, 10:30 PM UTC
The service disruption affecting AI prep and AI review has been resolved, and all systems are coming back to normal operations. We apologize for the inconvenience.
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